Report cloud data glitches here

D-ScratchNinja

Maybe I spoke too soon - if I'm right, it seems that one of my hard-earned high scores on a project of my own was still lost to whatever happened (at least I have it on video). Not exactly sure what makes it possible to restore the value. But hey, the Cloud variable it was stored in still works like one, so anyone else who earns the next high score should be able to keep it!

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NMario84

Yes, we already tested that renaming variables works.

The issue here is that it is NOT an effective solution, therefore all cloud data projects prior to the update have become obsolete due to projects get abandoned once they are shard and completed. They're not gonna ask a MILLION Scratch devs to come back and rename the cloud variables just so that they would work again.

The MOST effective solution would be to fix the cloud data from older projects without requiring the project maker to rename them manually.

medians

NMario84 wrote:
Yes, we already tested that renaming variables works.

The issue here is that it is NOT an effective solution, therefore all cloud data projects prior to the update have become obsolete due to projects get abandoned once they are shard and completed. They're not gonna ask a MILLION Scratch devs to come back and rename the cloud variables just so that they would work again.

The MOST effective solution would be to fix the cloud data from older projects without requiring the project maker to rename them manually.

Also, if you have no way of contacting them (ex. they left Scratch and you have no idea where they are now), or the project creator has no access to that account anymore/they moved..

Last edited by medians (Sept. 17, 2023 00:06:20)

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gregatku

Yes, I knew about the renaming fix, but deliberately didn't mention it here, or in the other approach I took on the advice of an ST member (for which I still have no feedback, yet), because I was fearful that the ST would think that there's no problem then, and they don't actually have fix anything.

NMario84

Yeah…. Pretty much 10+ years of cloud data projects… GONE……BURIED…… DATA LOGS, LEADERBOARDS WIPED FROM EXISTENCE.

At this point, the Scratch Team won't…. or can't do anything about it. At the least have a word about it anyway.

Boss_1s

NMario84 wrote:
Yeah…. Pretty much 10+ years of cloud data projects… GONE……BURIED…… DATA LOGS, LEADERBOARDS WIPED FROM EXISTENCE.

At this point, the Scratch Team won't…. or can't do anything about it. At the least have a word about it anyway.

NOOOOOOOOO!!! Cloud Variables before 2022 are probably gone and in the middle of hyperspace…

Edit: Wait, scrub that. Maybe from July of 2023, because High Voltage lost all of its cloud activity.

Edit 2: Yep. Just checked, the first cloud data set was 20 days ago, but I remember there were values set in May…

Last edited by Boss_1s (Sept. 19, 2023 21:24:38)

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NMario84

Yes…… Sadly all cloud data logs that was made prior to the August maintenance is lost. Scratch Team won't do anything about it, including broken cloud data projects.

Moth-Comics

Cloud variables wont save when the page is refreshed

Last edited by Moth-Comics (Sept. 19, 2023 23:03:14)

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NMario84

Moth-Comics wrote:
Cloud variables wont save when the page is refreshed

You have not been paying attention to this ENTIRE thread, have you?
We've been discussing this issue for a LONG while now. Everyone is aware of this, but we can't do anything about it.

Only the Scratch Team can do something about it, but they won't because reasons (beyond their control).

mas6y6

I think my project is the only one that has cloud variables working

Hi i am mas6y6 i am the maker and owner for Scratch Cloud

Its a Scratch in Scratch Project

======
The Cloud Web has been discontinued

NerdBoy628

Whenever I go to my latest project (or a lot of other cloud projects) I set a cloud variable, it shows up in the logs, but doesn't save when I reload. I've seen a lot of other people have this issue. I made the project yesterday and am a Scratcher. Why won't it show up in the project if it shows up in the list?

⠀(⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ::operators stack hat) ::control hat// Hi i'm a guy that does stuff
⠀⠀((((((((((()))))))))) (((((((((())))))))))) ⠀⠀::control
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have a great day!

NMario84

Do you people/kids/whoever even READ this topic before posting?

That has been “THE #1” issue ever since Scratch Team has updated/finished cloud data maintenance some time ago. If you pay attention to the above messages, you'll see they are are indeed NOT working,

….And because Scratch Team most likely laid off some employers/engineers (or just don't care enough to comply to our issues), all of our hard work in past games featuring leaderboards are gone forever.

Last edited by NMario84 (Sept. 24, 2023 23:53:42)

TestCA1EB

why can they not do anything about it, is it the server provider or something (i dont know how they are saved, just how to use them)

edit: this project was made before august, but the cloud variable was made i think a few weeks ago

Last edited by TestCA1EB (Sept. 26, 2023 01:35:03)

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NMario84

The issue is that it can be a number of reasons as to why they won't do anything about the current state of Cloud Data as it stands now.

1.) They don't care enough, and they have much more important issues to work on.

2.) They've lost their engineers/programmers that provide the scripts to get cloud data working.

3.) They “THINK” they've fixed it, but by doing “something” during that maintenance schedule, they trashed all the previous data, and broke MILLIONS of projects that used them in the past.

4.) Not enough support beyond their control.

gregatku

NMario84 wrote:
The issue is that it can be a number of reasons as to why they won't do anything about the current state of Cloud Data as it stands now.

1.) They don't care enough, and they have much more important issues to work on.

2.) They've lost their engineers/programmers that provide the scripts to get cloud data working.

3.) They “THINK” they've fixed it, but by doing “something” during that maintenance schedule, they trashed all the previous data, and broke MILLIONS of projects that used them in the past.

4.) Not enough support beyond their control.

Agreed these might all be valid explanations, but the main problem is that nobody in the Scratch Team, actually looks at this thread any more, despite the fact that it is a sticky thread created by a Scratch Team member. So it's really only Scratchers communicating here. This thread no longer actually serves its intended purpose. It is a complete waste of time reporting issues here. I tried a different approach recommended by a Scratch Team member several weeks ago, and that has also fallen on deaf ears, so far. I still have some hope that it will eventually be looked into (but I'm not holding my breath). If I do eventually get some feedback through that approach I will report it back here.

Zydrolic

NMario84 wrote:
(#1555)
2.) They've lost their engineers/programmers that provide the scripts to get cloud data working.

Well, there is probably less engineers.

cheddargirl wrote:
Is this for aesthetic purposes? A color-toggle-based suggestion would require heavier engineering sources, and given the recent layoffs, that might not be a good thing to suggest right now unless someone still needs the current non-link text color for a well-recognized accessibility issue.

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colinmacc

Oh that's not great. That probably means nothing will get fixed.

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NMario84

I'm sure if they NEVER touched cloud data from before when it “WAS” actually working, everything would've been just fine.
But because Scratch Team INSISTED to get a better server for cloud data, so things just started to break since maintenance.

Kind of a shame move TBH. They really need to come up with a better solution that works for everyone.

MistaLOD

Hopefully they fix these cloud data issues sooner or later.

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colinmacc

Well a project of mine that WAS working (Battle Tanks) is now no longer working, I had to disable the cloud check at the start to make it work.
So it seems things are getting worse

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