Discuss Scratch

CosmicStarV1
Scratcher
1000+ posts

Question about the Help Center

Was the Help Center at the bottom of the page always “Help Center”
I remember it just being called Contact us but I might be going crazy
RandomGuy658
Scratcher
100+ posts

Question about the Help Center

Yep. You're not crazy. They changed it.
medians
Scratcher
1000+ posts

Question about the Help Center

RandomGuy658 wrote:

Yep. You're not crazy. They changed it.
BTW to expand: basically they changed on scratch-www pages a while back but not on scratchr2 like literally today or yesterday
You can see from the wayback machine that it was literally just contact us on scratchr2

Last edited by medians (Yesterday 03:45:06)

redspacecat
Scratcher
1000+ posts

Question about the Help Center

medians wrote:

RandomGuy658 wrote:

Yep. You're not crazy. They changed it.
BTW to expand: basically they changed on scratch-www pages a while back but not on scratchr2 like literally today or yesterday
You can see from the wayback machine that it was literally just contact us on scratchr2
So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Humble_banana
Scratcher
100+ posts

Question about the Help Center

I would assume they changed it to clarify that it's for ‘help’ instead of ‘contact’ although the meaning is pretty similar.
'help' would probably be the better word for it although in a more general sense they both are a form of ‘contact’.
Maximouse
Scratcher
1000+ posts

Question about the Help Center

redspacecat wrote:

So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Keeping the same URL is the simplest way to make sure that old links still work. They should've changed the title though.

Humble_banana wrote:

I would assume they changed it to clarify that it's for ‘help’ instead of ‘contact’ although the meaning is pretty similar.
'help' would probably be the better word for it although in a more general sense they both are a form of ‘contact’.
I think it's because they removed the FAQ page and moved the questions and answers to the Contact Us page. So it's now a page for finding help, not necessarily for contacting the ST.
eikh2
Scratcher
1000+ posts

Question about the Help Center

Yes, the footer of 3.0 and 2.0 pages now match.
Humble_banana
Scratcher
100+ posts

Question about the Help Center

eikh2 wrote:

Yes, the footer of 3.0 and 2.0 pages now match.
I think I preferred the old footer though…

Last edited by Humble_banana (Yesterday 17:06:05)

medians
Scratcher
1000+ posts

Question about the Help Center

Maximouse wrote:

redspacecat wrote:

So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Keeping the same URL is the simplest way to make sure that old links still work. They should've changed the title though.
.
I mean they could redirect it like how the help page redirects
Humble_banana
Scratcher
100+ posts

Question about the Help Center

medians wrote:

Maximouse wrote:

redspacecat wrote:

So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Keeping the same URL is the simplest way to make sure that old links still work. They should've changed the title though.
.
I mean they could redirect it like how the help page redirects
I think it will stay like this for a while, but then eventually, where compatibly with old links isn't as much of a problem, the page will redirect.
atomicbryght
Scratcher
1000+ posts

Question about the Help Center

Humble_banana wrote:

medians wrote:

Maximouse wrote:

redspacecat wrote:

So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Keeping the same URL is the simplest way to make sure that old links still work. They should've changed the title though.
.
I mean they could redirect it like how the help page redirects
I think it will stay like this for a while, but then eventually, where compatibly with old links isn't as much of a problem, the page will redirect.
yeah, especially because they'll probably change it anyway when the ngp comes out, since it's all gonna be held on scratch.org
Humble_banana
Scratcher
100+ posts

Question about the Help Center

atomicbryght wrote:

Humble_banana wrote:

medians wrote:

Maximouse wrote:

redspacecat wrote:

So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Keeping the same URL is the simplest way to make sure that old links still work. They should've changed the title though.
.
I mean they could redirect it like how the help page redirects
I think it will stay like this for a while, but then eventually, where compatibly with old links isn't as much of a problem, the page will redirect.
yeah, especially because they'll probably change it anyway when the ngp comes out, since it's all gonna be held on scratch.org
I guess I'll be that one scratcher that, months after the ngp release, still types ‘scratch.mit.edu’ instead of ‘scratch.org.’
atomicbryght
Scratcher
1000+ posts

Question about the Help Center

Humble_banana wrote:

atomicbryght wrote:

Humble_banana wrote:

medians wrote:

Maximouse wrote:

redspacecat wrote:

So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Keeping the same URL is the simplest way to make sure that old links still work. They should've changed the title though.
.
I mean they could redirect it like how the help page redirects
I think it will stay like this for a while, but then eventually, where compatibly with old links isn't as much of a problem, the page will redirect.
yeah, especially because they'll probably change it anyway when the ngp comes out, since it's all gonna be held on scratch.org
I guess I'll be that one scratcher that, months after the ngp release, still types ‘scratch.mit.edu’ instead of ‘scratch.org.’
don't worry me too lol
i will literally NEVER get used to scratch.org…
medians
Scratcher
1000+ posts

Question about the Help Center

atomicbryght wrote:

don't worry me too lol
i will literally NEVER get used to scratch.org…
Same
ChristianScratcher1
Scratcher
1000+ posts

Question about the Help Center

medians wrote:

atomicbryght wrote:

don't worry me too lol
i will literally NEVER get used to scratch.org…
Same
same lol
Humble_banana
Scratcher
100+ posts

Question about the Help Center

I don't know why but ‘scratch.mit.edu’ is what scratch means to me. Changing it to .org just feels wrong. I guess it makes sense though because the scratch foundation is an organisation but still…
Anyway, change is probably for the greater good. After all ‘microsoft.com’ is becoming ‘cloud.microsoft’ for security reasons (apparently.)

Last edited by Humble_banana (Today 16:09:42)

medians
Scratcher
1000+ posts

Question about the Help Center

Humble_banana wrote:

eikh2 wrote:

Yes, the footer of 3.0 and 2.0 pages now match.
I think I preferred the old footer though…
I agree
Humble_banana
Scratcher
100+ posts

Question about the Help Center

medians wrote:

Humble_banana wrote:

eikh2 wrote:

Yes, the footer of 3.0 and 2.0 pages now match.
I think I preferred the old footer though…
I agree
There's just something about the old 2.0 pages, the messages especially. On the older versions, the messages disappear once you read them, but on the newer pages it takes like 5 attempts to ‘read’ the messages.

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