Discuss Scratch

CosmicStarV1
Scratcher
1000+ posts

Question about the Help Center

Was the Help Center at the bottom of the page always “Help Center”
I remember it just being called Contact us but I might be going crazy
RandomGuy658
Scratcher
100+ posts

Question about the Help Center

Yep. You're not crazy. They changed it.
medians
Scratcher
1000+ posts

Question about the Help Center

RandomGuy658 wrote:

Yep. You're not crazy. They changed it.
BTW to expand: basically they changed on scratch-www pages a while back but not on scratchr2 like literally today or yesterday
You can see from the wayback machine that it was literally just contact us on scratchr2

Last edited by medians (Today 03:45:06)

redspacecat
Scratcher
1000+ posts

Question about the Help Center

medians wrote:

RandomGuy658 wrote:

Yep. You're not crazy. They changed it.
BTW to expand: basically they changed on scratch-www pages a while back but not on scratchr2 like literally today or yesterday
You can see from the wayback machine that it was literally just contact us on scratchr2
So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Humble_banana
Scratcher
100+ posts

Question about the Help Center

I would assume they changed it to clarify that it's for ‘help’ instead of ‘contact’ although the meaning is pretty similar.
'help' would probably be the better word for it although in a more general sense they both are a form of ‘contact’.
Maximouse
Scratcher
1000+ posts

Question about the Help Center

redspacecat wrote:

So now the only place it's called “Contact Us” is in the page title and the URL (https://scratch.mit.edu/contact-us/). I wonder why they haven't changed the URL if they're going full renaming Contact Us.
Keeping the same URL is the simplest way to make sure that old links still work. They should've changed the title though.

Humble_banana wrote:

I would assume they changed it to clarify that it's for ‘help’ instead of ‘contact’ although the meaning is pretty similar.
'help' would probably be the better word for it although in a more general sense they both are a form of ‘contact’.
I think it's because they removed the FAQ page and moved the questions and answers to the Contact Us page. So it's now a page for finding help, not necessarily for contacting the ST.

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