Discuss Scratch

medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

I'm not talking about reverting the contact us page to scratchr2. I'm talking about moving the “Subject”/“Topic”/“Description”/etc outside of the window that shows when clicking “Get Help” like it was in 2.0. Here's what the page looked like before it was turned into scratch-www to show what I'm trying to say:
https://web.archive.org/web/20190218001052/https://scratch.mit.edu/contact-us/
I'm suggesting this bc I've actually seen a lot of people not realize there's a “Help Center” button (could be due to button not showing up on their screen and not realizing u have to scroll down) so they think only the suggested articles show) and it could make the selection easier to find
Also, not sure if we need the FAQ section that appears when clicking “Get Help” bc there's already an FAQ, so could just remove the Get Help button and move everything outside
Edit: here's what i mean to clarify (i dont mean like completely reverting exactly)
https://scratch.mit.edu/discuss/post/9371211/

Last edited by medians (Sept. 7, 2026 19:49:19)

Fox-MccIoud
New Scratcher
9 posts

Revert Contact Us page to 2.0 layout

I_wantasheep
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

Fox-MccIoud wrote:

https://assets.scratch.mit.edu/w/images/.%2E/.%2E/2277260a2dd9413a1f97444d4526ff70.jpg
Like instead of having to click Get Help and then Help Center to get to the actual contact us part, it shows under the Need Help section
I have also noticed a lot of people do not realize that there is the Help Center button
plum_the_fox
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

support it'll be faster!
medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

Bringing this topic up
medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

Bringing this topic up
bitmap_caketin
Scratcher
100+ posts

Revert Contact Us page to 2.0 layout

Wait:

The list of rejected suggestions wrote:

8.3 Set the editor or website to look like older versions of Scratch
Some users prefer the look and feel of the older Scratch editor/website, and have suggested an option to make the editor/website look like an older version of Scratch (such as Scratch 1.4 or 2.0), but still run off of HTML5 like Scratch 3.0 does. However, this would be more complicated for educational and documentation purposes. It could be confusing if someone is trying to learn Scratch from someone who is using a completely different layout of the editor than them. In addition, the Scratch Team changed the design for a reason: to make it easier, more intuitive, and friendlier for newcomers to use.

This includes a setting to switch between Scratch 2.0 and 3.0 online editors. For more information, see this post. However, note that this does NOT extend to an option to change the website color palette; for more information, see #8.4 on this list.
Contact us counts as part of the website, right?

Last edited by bitmap_caketin (Aug. 30, 2026 21:16:04)

medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

bitmap_caketin wrote:

Wait:

The list of rejected suggestions wrote:

8.3 Set the editor or website to look like older versions of Scratch
Some users prefer the look and feel of the older Scratch editor/website, and have suggested an option to make the editor/website look like an older version of Scratch (such as Scratch 1.4 or 2.0), but still run off of HTML5 like Scratch 3.0 does. However, this would be more complicated for educational and documentation purposes. It could be confusing if someone is trying to learn Scratch from someone who is using a completely different layout of the editor than them. In addition, the Scratch Team changed the design for a reason: to make it easier, more intuitive, and friendlier for newcomers to use.

This includes a setting to switch between Scratch 2.0 and 3.0 online editors. For more information, see this post. However, note that this does NOT extend to an option to change the website color palette; for more information, see #8.4 on this list.
This isn't what I'm referring to, I just don't know how to explain it very well LOL
Read the topic

Last edited by medians (Aug. 30, 2026 21:16:24)

bitmap_caketin
Scratcher
100+ posts

Revert Contact Us page to 2.0 layout

medians wrote:

This isn't what I'm referring to, I just don't know how to explain it very well LOL
Read the topic
I have read it. I think ‘changing the editor or website to look like older versions of Scratch’ should be interpreted to include: ‘changing the layout of a specific page of the website to look like an older version of Scratch’ but I'll ask on TOLORS itself
CaptFrIEdshrimp
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

I can't access it, it give me a "This site can’t be reached web.archive.org took too long to respond" error.
medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

CaptFrIEdshrimp wrote:

I can't access it, it give me a "This site can’t be reached web.archive.org took too long to respond" error.
The wayback machine is down I think
medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

bitmap_caketin wrote:

medians wrote:

This isn't what I'm referring to, I just don't know how to explain it very well LOL
Read the topic
I have read it. I think ‘changing the editor or website to look like older versions of Scratch’ should be interpreted to include: ‘changing the layout of a specific page of the website to look like an older version of Scratch’ but I'll ask on TOLORS itself
It would be a bit more clear what I'm talking about if the wayback machine actually worked right now LOL

Last edited by medians (Aug. 31, 2026 00:22:21)

medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

This is what it looks like (from another website)

I'm trying to say you'd be able to see a “Select a topic” or whatever or something similar where you don't have to press Get Help and then Help Center bc I've seen that cause confusion when people don't see help center. Also, don't rlly need all the suggested articles when the faq is linked at the top of the current page

Last edited by medians (Aug. 31, 2026 00:27:10)

medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

Bringing this topic up. (doesn't have to be exactly the same but either making it similar to this or making the button easier to see would be helpful)
Also I'm bad at explaining it LOL
ilIusionator
Scratcher
500+ posts

Revert Contact Us page to 2.0 layout

Fox-MccIoud wrote:

https://assets.scratch.mit.edu/w/images/.%2E/.%2E/2277260a2dd9413a1f97444d4526ff70.jpg
no way I just got an image of boykisser downloaded onto my laptop.
medians
Scratcher
1000+ posts

Revert Contact Us page to 2.0 layout

Bringing this topic up

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