Discuss Scratch

TheHyperGamerStudios
Scratcher
12 posts

Appeals Process?

Long story short my account HyperGamerStudios was banned over a year ago and recently I got the IP ban reversed but the account ban is still in place even though they unbanned my IP address and a few weeks ago I sent in an appeal and never got a response, what is the average response time and what should I do to get my account back? It had over 1750 followers so I wish I could get it back
kasumikawaii
Scratcher
500+ posts

Appeals Process?

It may take a long time for them to respond.
TheHyperGamerStudios
Scratcher
12 posts

Appeals Process?

Okay, thank you
T0RRENT_
Scratcher
100+ posts

Appeals Process?

Sometimes they will answer within a few hours, sometimes it can be over a year and they won't respond. I'm sure they are busy with spam and trolling from the site though…
Gato_Amigo111
Scratcher
500+ posts

Appeals Process?

TheHyperGamerStudios wrote:

Long story short my account HyperGamerStudios was banned over a year ago and recently I got the IP ban reversed but the account ban is still in place even though they unbanned my IP address and a few weeks ago I sent in an appeal and never got a response, what is the average response time and what should I do to get my account back? It had over 1750 followers so I wish I could get it back
I'd say it will take about year for your appeal to be answered. For the chance the st is just ignoring it, I'd send a new one every 2-3 months. You can also use the “Contact Us” link to ask the st about this.
TerribleGamer655
Scratcher
100+ posts

Appeals Process?

TheHyperGamerStudios wrote:

Long story short my account HyperGamerStudios was banned over a year ago and recently I got the IP ban reversed but the account ban is still in place even though they unbanned my IP address and a few weeks ago I sent in an appeal and never got a response, what is the average response time and what should I do to get my account back? It had over 1750 followers so I wish I could get it back
The Scratch Team is currently being overwhelmed with responses. If they don't respond in a long time,it means that your email got blocked because if you get IP banned,your email also gets blocked.

Powered by DjangoBB