Unable to "Download to Computer"?

mikemar1280

Good afternoon!

I recently finished my first project (small, but still took me 6 hours!), which is saved online. When I select the option to “download to computer”, it brings up the directory on my hard drive and allows me to select a location for the file, and when I click “save”, the file is not being saved to my hard drive. No error message - I would think that it had saved had I not opened the destination folder and found it to be empty. I have saved it online fine, as it is showing under My Projects, but would like to backup that save onto my hard drive.

I have downloaded Scratch 2 to my computer and it is working fine. I am able to save projects that I complete offline with no issues, but cannot seem to get this online project saved onto my computer.

This is my first project, so I am sure that it is a small tweak that I am missing. Is there some setting on my online profile that I need to select, or maybe a security setting to change on my anti-virus software (Bitfender)?

My computer is an Asus ROG running Windows 8.

Thanks for any help out there!
-Mike

Econinja

Hi there. Please note the correct forums for the topics to be placed in.
To help you, please click the globe:

which return this: My browser / operating system: MacOS Macintosh X 10.10.0, Chrome 44.0.2403.107, Flash 18.0 (release 0)

mikemar1280

My browser / operating system: Windows 8.1, Chrome 43.0.2357.134, Flash 18.0 (release 0)

mikemar1280

And sorry - I will see if I can find a better place to post my question.

Thanks,
Mike

mikemar1280

Sorry if I'm being dense - I took a look and read the “Read Me First”s, and it seems “General Questions” was the right place to be. I didn't want to post to “bugs and glitches”, since I am sure it is user error.

If there is someplace else I should post my question, please let me know, and thanks for your quick reply earlier.

THANK YOU!
-Mike

My browser / operating system: Windows 8.1, Chrome 43.0.2357.134, Flash 18.0 (release 0)

Econinja

mikemar1280 wrote:
Sorry if I'm being dense - I took a look and read the “Read Me First”s, and it seems “General Questions” was the right place to be. I didn't want to post to “bugs and glitches”, since I am sure it is user error.

If there is someplace else I should post my question, please let me know, and thanks for your quick reply earlier.

THANK YOU!
-Mike

My browser / operating system: Windows 8.1, Chrome 43.0.2357.134, Flash 18.0 (release 0)

It's “Bugs & Glitches” because you're describing it like a glitch.
Anyways, I have no problems downloading a project.
My browser / operating system: MacOS Macintosh X 10.10.0, Chrome 44.0.2403.107, Flash 18.0 (release 0)
EDIT: Update your Chrome.

Last edited by Econinja (July 27, 2015 20:06:51)

mikemar1280

The issue was resolved by opening the project in Internet Explorer (I was using Chrome). Once opened in IE, the project saved to the computer with no issues.

Thanks,
-Mike

turkey3

I noticed on Microsoft's Edge browser the button won't work period.

rollercoasterfan

mikemar1280 wrote:
The issue was resolved by opening the project in Internet Explorer (I was using Chrome). Once opened in IE, the project saved to the computer with no issues.

Thanks,
-Mike

IE?!?!? xD Maybe you should update Chrome.

mikemar1280

Lol! Whoever heard of IE FIXING an issue, right????

desway

mikemar1280 wrote:
Good afternoon!

I recently finished my first project (small, but still took me 6 hours!), which is saved online. When I select the option to “download to computer”, it brings up the directory on my hard drive and allows me to select a location for the file, and when I click “save”, the file is not being saved to my hard drive. No error message - I would think that it had saved had I not opened the destination folder and found it to be empty. I have saved it online fine, as it is showing under My Projects, but would like to backup that save onto my hard drive.

I have downloaded Scratch 2 to my computer and it is working fine. I am able to save projects that I complete offline with no issues, but cannot seem to get this online project saved onto my computer.

This is my first project, so I am sure that it is a small tweak that I am missing. Is there some setting on my online profile that I need to select, or maybe a security setting to change on my anti-virus software (Bitfender)?

My computer is an Asus ROG running Windows 8.

Thanks for any help out there!
-Mike

You should just create a new empty folder. Then select the folder when downloading the project. And VOILA!. (I have never downloaded a project on scratch. But i think that's how it works)

Vetpetmon

This can be your browser is outdated, or you changed the settings on your browser, so it won't allow files to be saved on your computer. Though, I leave it off on Scratch, I still like to keep in on when I'm exploring outside of Scratch. Safety first!

jacquesimo

I am running Windows 10 and it will not download to my computer?!

FrozenFIsh13

Chrome seems to work for most people, so download that and try from there.

atari_turtle

windows vista with google chrome. cant figue it out.

Wu_Jack

rollercoasterfan wrote:
mikemar1280 wrote:
The issue was resolved by opening the project in Internet Explorer (I was using Chrome). Once opened in IE, the project saved to the computer with no issues.

Thanks,
-Mike
IE?!?!? xD Maybe you should update Chrome.

Hah,it's older than my chrome.
My browser/operating system: Microsoft Windows 7/Chrome 48/Flash 20
Another one: Linux Kubuntu(ubuntu&KDE) Firefox(I'm forget it) Flash 20

Temmiemania

What about firefox? Any idea how to there?

FutureBlack16

Temmiemania wrote:
What about firefox? Any idea how to there?

The latest thread is over 2 years old and this topic have been solved, so this topic is no longer relevant anymore. Please don't necropost as it bump up the topic to the first page and it's cluttering up the sub-forum unnecessarily and it's considered to be breaking the community guidelines. Next time, check the date of latest thread before posting, and if it's over 2 months, don't post anything unless you have something constructive to say.

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