Ability to appeal alerts

Blaze349

As above.

PrincessPanda_test_

Support! We need to apologize!

Deerleg

Isn't using the regular “Contact Us” enough?

OmnipotentPotato

Yeah, that's what contact us is for…..

NoxSpooth

As people have already mentioned, you can already appeal to alerts. Just use the Contact Us page.

Or do you think that is not enough, and needs to be improved in some way?

Last edited by NoxSpooth (March 22, 2015 04:15:34)

Superandultra

No support, whilst Alerts are serious, appeals don't seem to be important (to me at least), if you are suspended or banned however, then an appeal would be important.

OmnipotentPotato

Superandultra wrote:
No support, whilst Alerts are serious, appeals don't seem to be important (to me at least), if you are suspended or banned however, then an appeal would be important.

This too. Who even appeals for an alert?

Blaze349

NoxSpooth wrote:
As people have already mentioned, you can already appeal to alerts. Just use the Contact Us page.

Or do you think that is not enough, and needs to be improved in some way?

Contact us is slow and tedious. Plus very unfriendly to kids who have white-listed sites.

Blaze349

OmnipotentPotato wrote:
Superandultra wrote:
No support, whilst Alerts are serious, appeals don't seem to be important (to me at least), if you are suspended or banned however, then an appeal would be important.
This too. Who even appeals for an alert?

Me

theonlygusti

Alerts do nothing. Why would anyone need to appeal an alert?

No Support.

Doodle-cats

Deerleg wrote:
Isn't using the regular “Contact Us” enough?

Firedrake969

theonlygusti wrote:
Alerts do nothing. Why would anyone need to appeal an alert?

No Support.

gdpr533f604550b2f20900645890

Support.

Scratchifier

theonlygusti wrote:
Alerts do nothing. Why would anyone need to appeal an alert?

No Support.

Not technically!

If somebody has an alert that pushes their account near the line, like one for something serious, except it was a mistake, they'll want to appeal that. Think about it, if you appeal to an alert, you can use your Scratch account while you're waiting for a response… if you've been banned? Not so much.

Mudstreak

Support, once (on my old account) there was this number code and scratch thought it was a phone number.

ShinySkarmory227

Scratchifier wrote:
theonlygusti wrote:
Alerts do nothing. Why would anyone need to appeal an alert?

No Support.

Not technically!

If somebody has an alert that pushes their account near the line, like one for something serious, except it was a mistake, they'll want to appeal that. Think about it, if you appeal to an alert, you can use your Scratch account while you're waiting for a response… if you've been banned? Not so much.

AonymousGuy

Look, I do sort of support this, because once upon a time I got an alert for testing comments on my profile.

I sent an email to the ST through contact us, and waited. I've never received a response.

Sending another email now would be rather irrelevant, as the alert was a few months ago. However, I don't appreciate that I now have a bad reputation for a misunderstanding.

Zro716

Just use contact-us. It's the same appeal form for banned accounts.

OmnipotentPotato

Blaze349 wrote:
Contact us is slow and tedious. Plus very unfriendly to kids who have white-listed sites.

So what in the world makes you think this would be any faster? It's the same problem, the same people are going to be reading it, and they're going to do it at the same pace wheter they get it through e-mail or through an appeal feature.

TheHockeyist

Support. I have gotten too many.

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