Discuss Scratch

tt5_my_guy365
Scratcher
100+ posts

Scratch Keeps Crashing out of nowhere

So, let’s say your on a project, then you see a new message right? Well you click the icon, and it immediately crashes without hesitation. It’s been doing this for a while, and is getting quite annoying.

Not only that, but there is the Thumbnail Bug, and it makes it to where it says:
We couldn’t change the thumbnail! Try again later.
and as you know, people are QUITE annoyed about that because then their Thumbnail nothing

AND the signing in error, to where it takes so long to sign in, and makes it to where you have to click log in twice, or else it will give you an error, which I guess isn’t THAT bad, but is still annoying

AND FINALLY the server issues. It would at random say that there are issues with the servers, which is very annoying.

Although these issues are annoying, the Scratch Team are trying their absolute best to fix it, and give you the nice website you need. So please, even if its taking a while, BE PATIENT!!
medians
Scratcher
1000+ posts

Scratch Keeps Crashing out of nowhere

Is there an error that shows when the messages page crashes? I haven't had any issues with the messages page.
My browser / operating system: MacOS 11.3, Chrome 138.0.0.0, No Flash versions detected
My browser / operating system: Windows Vista, Chrome 138.0.0.0, No Flash versions detected
My browser / operating system: Windows Vista, Firefox 143.0, No Flash versions detected
My browser / operating system: Windows 7, Chrome 139.0.0.0, No Flash versions detected
Can you click the black and white globe button to add your browser and OS info (it will look like what I have above)
Anyway, separate bugs should likely go in separate topics, and the thumbnail bug has a topic already
https://scratch.mit.edu/discuss/topic/848592/
tt5_my_guy365
Scratcher
100+ posts

Scratch Keeps Crashing out of nowhere

My browser / operating system: MacOS Macintosh X 10.15.7, Safari 26.0.1, No Flash version detected
It’s not just for this device though.
medians
Scratcher
1000+ posts

Scratch Keeps Crashing out of nowhere

tt5_my_guy365 wrote:

My browser / operating system: MacOS Macintosh X 10.15.7, Safari 26.0.1, No Flash version detected
It’s not just for this device though.
What OS is this (sorry I'm asking because “Request Desktop Site” makes iOS and iPadOS appear as macOS XD)
Anyway, does it show an error (either from Scratch or from your browser)?
Milan092
Scratcher
100+ posts

Scratch Keeps Crashing out of nowhere

yeah it just happened rn
TonyBaroll64
Scratcher
29 posts

Scratch Keeps Crashing out of nowhere

tt5_my_guy365 wrote:

So, let’s say your on a project, then you see a new message right? Well you click the icon, and it immediately crashes without hesitation. It’s been doing this for a while, and is getting quite annoying.

Not only that, but there is the Thumbnail Bug, and it makes it to where it says:
We couldn’t change the thumbnail! Try again later.
and as you know, people are QUITE annoyed about that because then their Thumbnail nothing

AND the signing in error, to where it takes so long to sign in, and makes it to where you have to click log in twice, or else it will give you an error, which I guess isn’t THAT bad, but is still annoying

AND FINALLY the server issues. It would at random say that there are issues with the servers, which is very annoying.

Although these issues are annoying, the Scratch Team are trying their absolute best to fix it, and give you the nice website you need. So please, even if its taking a while, BE PATIENT!!
Yeah, these bugs keeps happening to me over and over again
tt5_my_guy365
Scratcher
100+ posts

Scratch Keeps Crashing out of nowhere

medians wrote:

tt5_my_guy365 wrote:

My browser / operating system: MacOS Macintosh X 10.15.7, Safari 26.0.1, No Flash version detected
It’s not just for this device though.
What OS is this (sorry I'm asking because “Request Desktop Site” makes iOS and iPadOS appear as macOS XD)
Anyway, does it show an error (either from Scratch or from your browser)?
iPadOS 12th Generation. It shows an error on the Scratch Page, along with the crash.
nembence
Scratcher
500+ posts

Scratch Keeps Crashing out of nowhere

Bugs and Glitches » The thumbnail isn't working good???

cheddargirl wrote:

Reopening by request.

Please do note, however, we are experiencing intermittent server issues at the moment, and that the bug may end up resolving itself after the server issues are addressed.
tt5_my_guy365
Scratcher
100+ posts

Scratch Keeps Crashing out of nowhere

nembence wrote:

Bugs and Glitches » The thumbnail isn't working good???

cheddargirl wrote:

Reopening by request.

Please do note, however, we are experiencing intermittent server issues at the moment, and that the bug may end up resolving itself after the server issues are addressed.
*thumbs up*
medians
Scratcher
1000+ posts

Scratch Keeps Crashing out of nowhere

Is the thumbnail bug fixed for you? People said it was fixed

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