Discuss Scratch

LRose99
Scratcher
65 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

customhacker wrote:

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔

About the Glitch

It has come to the attention of the Scratch Team and Scratch Developers of Scratch that thumbnails and logos are not changing. Not only this, but logo GIFs from before the bug have stopped working. There have been a rapid increase of posts in the Bugs and Glitches Forum, and we are trying to prevent the amount of topics. I (customhacker) am aware that there is currently a sticky about this, but this is different as this provides temporary solutions to the problem, and a tutorial about how to fix it.

Quotes about the Glitch

(Work In Progress)

Current Solutions

I have learned of solutions on both Windows and Macs. For the Windows computer, you simply need to hit Ctrl + F5. For Mac, it is slightly more complicated. Let me outline it with the application Google Chrome. I dont know how to so it on Safari or Firefox.

First off, you are going to want to hit the keys Command + Y. It will bring you to your History page. You should hit Clear Browsing Data. A new tab will open up with a menu to clear your data. Make sure history “Since the Beginning of Time” is selected and Cached Images and files. Now, before you hit the button to clear your data, make sure everything is saved. Hit “Clear Browsing Data” and you are done. Sign back into Scratch and your logo and thumbnails should be fixed, if not better than before.
It works but the gif won't animate. and thing is i did the gif myself it took several days to do please answer fast

Last edited by LRose99 (March 13, 2017 00:27:23)

Remix-the-Dragon
Scratcher
100+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

LRose99 wrote:

customhacker wrote:

-snip-
It works but the gif won't animate. and thing is i did the gif myself it took several days to do please answer fast

Gif images don't really work still..

EDIT: I have a gif too, I made it myself as well, we're just going to have to be patient..

Last edited by Remix-the-Dragon (March 21, 2017 00:57:19)

cakewizard
Scratcher
36 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

Remix-the-Dragon wrote:

LRose99 wrote:

customhacker wrote:

-snip-
It works but the gif won't animate. and thing is i did the gif myself it took several days to do please answer fast

Gif images don't really work still..

EDIT: I have a gif too, I made it myself as well, we're just going to have to be patient..

I wonder how long it'll be until they fix it…
LRose99
Scratcher
65 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

cakewizard wrote:

Remix-the-Dragon wrote:

LRose99 wrote:

customhacker wrote:

-snip-
It works but the gif won't animate. and thing is i did the gif myself it took several days to do please answer fast

Gif images don't really work still..

EDIT: I have a gif too, I made it myself as well, we're just going to have to be patient..

I wonder how long it'll be until they fix it…
i wonder…
Remix-the-Dragon
Scratcher
100+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

LRose99 wrote:

cakewizard wrote:

Remix-the-Dragon wrote:

LRose99 wrote:

customhacker wrote:

-snip-
It works but the gif won't animate. and thing is i did the gif myself it took several days to do please answer fast

Gif images don't really work still..

EDIT: I have a gif too, I made it myself as well, we're just going to have to be patient..

I wonder how long it'll be until they fix it…
i wonder…
Yeah.. I really kinda want my gif to work owo
ZZ9PluralZAlpha
Scratcher
1000+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

Paddle2See said that they're hoping to try and fix gifs at sometime in April.
cakewizard
Scratcher
36 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

ZZ9PluralZAlpha wrote:

Paddle2See said that they're hoping to try and fix gifs at sometime in April.

Thanks for the info!
Zekrom01
Scratcher
1000+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

Ctrl+F5 still doesn't solve the problem.

My browser / operating system: Windows NT 10.0, Chrome 56.0.2924.87, Flash 25.0 (release 0)
Sigton
Scratcher
1000+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.

My browser / operating system: Windows NT 10.0, Chrome 56.0.2924.87, Flash 25.0 (release 0)
Then try manually clearing your cache.

Sigton
FoxAlpha
New Scratcher
87 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
ZZ9PluralZAlpha
Scratcher
1000+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
For me, the only place Ctrl+F5 doesn't work is the forums.
cakewizard
Scratcher
36 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

ZZ9PluralZAlpha wrote:

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
For me, the only place Ctrl+F5 doesn't work is the forums.

Wait, you can change your pic from the forums? What do you mean?
zaxisay
New Scratcher
1 post

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

cakewizard wrote:

ZZ9PluralZAlpha wrote:

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
For me, the only place Ctrl+F5 doesn't work is the forums.

Wait, you can change your pic from the forums? What do you mean?
MistickMage
Scratcher
1000+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

This got fixed for me
LRose99
Scratcher
65 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
I dont have the Fn key.What to do?
ZZ9PluralZAlpha
Scratcher
1000+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

cakewizard wrote:

ZZ9PluralZAlpha wrote:

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
For me, the only place Ctrl+F5 doesn't work is the forums.

Wait, you can change your pic from the forums? What do you mean?
What I mean is if you try Ctrl+F5 on the forums, your pic won't update. You can only change it on your profile.
stickfiregames
Scratcher
1000+ posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

LRose99 wrote:

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
I dont have the Fn key.What to do?
If you don't have an Fn key then just Ctrl-F5 works. Fn is for keyboards (mostly laptops) that assign other functions to the F keys.
LRose99
Scratcher
65 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

stickfiregames wrote:

LRose99 wrote:

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
I dont have the Fn key.What to do?
If you don't have an Fn key then just Ctrl-F5 works. Fn is for keyboards (mostly laptops) that assign other functions to the F keys.
it does'nt.
cakewizard
Scratcher
36 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

LRose99 wrote:

stickfiregames wrote:

LRose99 wrote:

FoxAlpha wrote:

Zekrom01 wrote:

Ctrl+F5 still doesn't solve the problem.


Try Fn + F5 or Fn + Ctrl +F5.

Works for me. ._.
I dont have the Fn key.What to do?
If you don't have an Fn key then just Ctrl-F5 works. Fn is for keyboards (mostly laptops) that assign other functions to the F keys.
it does'nt.
What type of computer are you on?
LRose99
Scratcher
65 posts

⛔ INFORMATION ON THUMBNAIL AND LOGO GLITCH ⛔ ⟹ SOLUTIONS INCLUDED ⟸ ⛔

windows 7.NOT a laptop.I dont know details

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