Discuss Scratch

JinuFromSajaBoys
Scratcher
2 posts

Isn’t letting me log into my alt

My browser / operating system: IPad iOS 15.8.8, Safari 15.6.8, No Flash version detected
AyaAla2022
Scratcher
12 posts

Isn’t letting me log into my alt

This is a fairly common issue on older iOS versions (like iOS 15), but it’s totally fixable! Usually, Safari gets stuck in a “login loop” or blocks the login cookies needed to switch between accounts.
Try these steps to get into your alt account:
• Turn off “Prevent Cross-Site Tracking”: Go to your iPad Settings > Safari > scroll down to Privacy & Security and turn off “Prevent Cross-Site Tracking”. Scratch needs this disabled sometimes to properly authenticate your login sessions when switching accounts.
• Clear Safari Cache: Go to Settings > Safari and tap Clear History and Website Data. This will wipe any corrupted cookies that are blocking your alt from logging in.
• Check for “Private Browsing”: Make sure you aren't using a Private Tab, as Scratch often has trouble saving login sessions in private mode.
• Try a different browser: Since iOS 15 Safari is getting a bit outdated for the current Scratch architecture, downloading Google Chrome or Firefox from the App Store usually bypasses this bug entirely.
Give these a shot and let us know if you manage to get into your alt!
medians
Scratcher
1000+ posts

Isn’t letting me log into my alt

What exactly happens or shows when you try to log into your alt account? Does it say anything about inactivity?

AyaAla2022 wrote:

This is a fairly common issue on older iOS versions (like iOS 15), but it’s totally fixable! Usually, Safari gets stuck in a “login loop” or blocks the login cookies needed to switch between accounts.
Try these steps to get into your alt account:
• Turn off “Prevent Cross-Site Tracking”: Go to your iPad Settings > Safari > scroll down to Privacy & Security and turn off “Prevent Cross-Site Tracking”. Scratch needs this disabled sometimes to properly authenticate your login sessions when switching accounts.
• Clear Safari Cache: Go to Settings > Safari and tap Clear History and Website Data. This will wipe any corrupted cookies that are blocking your alt from logging in.
• Check for “Private Browsing”: Make sure you aren't using a Private Tab, as Scratch often has trouble saving login sessions in private mode.
• Try a different browser: Since iOS 15 Safari is getting a bit outdated for the current Scratch architecture, downloading Google Chrome or Firefox from the App Store usually bypasses this bug entirely.
Give these a shot and let us know if you manage to get into your alt!
Though do you have sources for these claims though (like that this is a fairly common issue on older iOS versions). We also don't know if it's anything wrong with cookies since there's not much info yet
Also, Chrome requires iOS 18 and later, and 2.0 pages load older browsers completely fine. It probably isn't exclusive to older iOS versions if it is an iOS issue or an issue at all since i'm able to sign in just fine on Windows Vista + Chrome 49 and on Internet Explorer for 2.0 pages and on other older versions of browsers

Last edited by medians (Today 16:59:55)

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