Discuss Scratch

o97doge
Scratcher
500+ posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

Introduction
Recently, there has been a new feature introduced in Scratch, the “Set Thumbnail” button, but; it seems to be causing a bug where projects can't receive mouse input. The bug seems to be caused by the “Hi! Try out our new feature.” popup.
However, it can be easily worked around.

How to work around the bug?
On one of your projects, press the button and click the X on the info popup. It won't save the thumbnail if you close the popup.

Once that's done, the bug will go away.

What to try if it doesn't work?
If you have a keyboard, try pressing the left arrow key. If that works, then follow the steps above to prevent the bug from occuring again.

Last edited by o97doge (Aug. 23, 2025 22:48:54)

SU-47_Orca
Scratcher
12 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

Press “OK, I got it” and it will leave you alone : )
theguyinatuxedo086
Scratcher
9 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

H
arkinoton226
Scratcher
4 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

i cant click it
i cant receive mouse input
Bobtheblob2015
Scratcher
30 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

none of these work please help i might leave scratch because of it
o97doge
Scratcher
500+ posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

Bobtheblob2015 wrote:

none of these work please help i might leave scratch because of it
Does pressing the left arrow key work?

Last edited by o97doge (Aug. 23, 2025 07:24:41)

medians
Scratcher
1000+ posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

Bobtheblob2015 wrote:

none of these work please help i might leave scratch because of it
You might have to wait for the Scratch Team to either remove the message or to fix the problem. Before this happens, you can use an alt account to view your projects, and use
It seems to be different for other people, but I was able to click the Set Thumbnail button and then click the X because the project itself and that button didn't freeze for me. However, I couldn't click anything on the Stage.
My browser / operating system: Windows 7, Chrome 109.0.0.0, No Flash versions detected
My browser / operating system: Windows 7, Firefox 115.0, No Flash versions detected
The1998ProjectMaker
Scratcher
16 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

medians wrote:

Bobtheblob2015 wrote:

none of these work please help i might leave scratch because of it
You might have to wait for the Scratch Team to either remove the message or to fix the problem. Before this happens, you can use an alt account to view your projects, and use
It seems to be different for other people, but I was able to click the Set Thumbnail button and then click the X because the project itself and that button didn't freeze for me. However, I couldn't click anything on the Stage.
My browser / operating system: Windows 7, Chrome 109.0.0.0, No Flash versions detected
My browser / operating system: Windows 7, Firefox 115.0, No Flash versions detected
That was because the bug only occurs on some PCs.
medians
Scratcher
1000+ posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

The1998ProjectMaker wrote:

medians wrote:

Bobtheblob2015 wrote:

none of these work please help i might leave scratch because of it
You might have to wait for the Scratch Team to either remove the message or to fix the problem. Before this happens, you can use an alt account to view your projects, and use
It seems to be different for other people, but I was able to click the Set Thumbnail button and then click the X because the project itself and that button didn't freeze for me. However, I couldn't click anything on the Stage.
My browser / operating system: Windows 7, Chrome 109.0.0.0, No Flash versions detected
My browser / operating system: Windows 7, Firefox 115.0, No Flash versions detected
That was because the bug only occurs on some PCs.
Can you confirm though?
Also, it just happened to me on my mom's computer
My browser / operating system: MacOS Macintosh X 10.15.7, Chrome 139.0.0.0, No Flash versions detected
The_Fish909
Scratcher
100+ posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

o97doge wrote:

Introduction
Recently, there has been a new feature introduced in Scratch, the “Set Thumbnail” button, but; it seems to be causing a bug where projects can't receive mouse input. The bug seems to be caused by the “Hi! Try out our new feature.” popup.
However, it can be easily worked around.

How to work around the bug?
On one of your projects, press the button and click the X on the info popup. It won't save the thumbnail if you close the popup.

Once that's done, the bug will go away.

What to try if it doesn't work?
If you have a keyboard, try pressing the left arrow key. If that works, then follow the steps above to prevent the bug from occuring again.


cant even click the set thumbnail buttonn
medians
Scratcher
1000+ posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

The_Fish909 wrote:

cant even click the set thumbnail buttonn
Does it work if you click the left arrow key first?

Last edited by medians (Aug. 25, 2025 03:41:47)

cloudyeyez
Scratcher
1 post

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

o97doge wrote:

Introduction
Recently, there has been a new feature introduced in Scratch, the “Set Thumbnail” button, but; it seems to be causing a bug where projects can't receive mouse input. The bug seems to be caused by the “Hi! Try out our new feature.” popup.
However, it can be easily worked around.

How to work around the bug?
On one of your projects, press the button and click the X on the info popup. It won't save the thumbnail if you close the popup.

Once that's done, the bug will go away.

What to try if it doesn't work?
If you have a keyboard, try pressing the left arrow key. If that works, then follow the steps above to prevent the bug from occuring again.
I can't click the button, it doesn't work

Last edited by cloudyeyez (Aug. 25, 2025 20:13:45)

shaqeel_raushan
Scratcher
1 post

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

SU-47_Orca wrote:

Press “OK, I got it” and it will leave you alone : )
I cant interect with anything even the button
SMT72
Scratcher
6 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

thx it works
SMT72
Scratcher
6 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

cloudyeyez wrote:

o97doge wrote:

Introduction
Recently, there has been a new feature introduced in Scratch, the “Set Thumbnail” button, but; it seems to be causing a bug where projects can't receive mouse input. The bug seems to be caused by the “Hi! Try out our new feature.” popup.
However, it can be easily worked around.

How to work around the bug?
On one of your projects, press the button and click the X on the info popup. It won't save the thumbnail if you close the popup.

Once that's done, the bug will go away.

What to try if it doesn't work?
If you have a keyboard, try pressing the left arrow key. If that works, then follow the steps above to prevent the bug from occuring again.
I can't click the button, it doesn't work
you need to click the left arrow key.
medians
Scratcher
1000+ posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

shaqeel_raushan wrote:

SU-47_Orca wrote:

Press “OK, I got it” and it will leave you alone : )
I cant interect with anything even the button
Does it work if you press the left arrow key first? I've seen like a few people say that this doesn't work either

Last edited by medians (Aug. 27, 2025 21:18:22)

champion19jan
Scratcher
8 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

Same , every time I open my game “The BuddyFormer,” the web freezes. This is a big bug that been annoying me since they added it. I hope they fix it.
SMT72
Scratcher
6 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

champion19jan wrote:

Same , every time I open my game “The BuddyFormer,” the web freezes. This is a big bug that been annoying me since they added it. I hope they fix it.
you need to press the left arrow key for it to hide the pop-up.
hope that helps.
superbook1314
Scratcher
4 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

Can someone explain y every time I try putting my projects in studios it goes halfway then stops and I can’t put any projects in studios
The1998ProjectMaker
Scratcher
16 posts

How to work around a frozen project caused by the Set Thumbnail button's new feature popup.

New method! If you are stuck on the pop-up, exit add a “editor” to the link "https://scratch.mit.edu/projects/1208870839/“ to ”https://scratch.mit.edu/projects/1208870839/editor“ or open the project's editor through the ”My Stuff“ page. Then click the share button, then click set thumbnail and the ”OK, I got it" button. Easy as pie.

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