Hello ! Recently, I noticed a bug with the scratch audio editor. It looks like many other people have the same issue, so I made a global report about it.
The issue : Sometimes, audio in project become 0.00 seconds long, get muted and refuse to play. I gathered a lot of info about it, so here there are.

Topics telling about this glitch :
Note : I stopped searching similar reports at page 40 (around posts from early march 2024)
- This one
- https://scratch.mit.edu/discuss/topic/758005/
- https://scratch.mit.edu/discuss/topic/678969/
- https://scratch.mit.edu/discuss/topic/757498/
- https://scratch.mit.edu/discuss/topic/694069/
- https://scratch.mit.edu/discuss/topic/755212/
- https://scratch.mit.edu/discuss/topic/755771/
- https://scratch.mit.edu/discuss/topic/680487/
- https://scratch.mit.edu/discuss/topic/753858/
- https://scratch.mit.edu/discuss/topic/677503/
- https://scratch.mit.edu/discuss/topic/753297/
- https://scratch.mit.edu/discuss/topic/743040/
- https://scratch.mit.edu/discuss/topic/679915/
- https://scratch.mit.edu/discuss/topic/728966/
- https://scratch.mit.edu/discuss/topic/748935/
- https://scratch.mit.edu/discuss/topic/713002/ (read until post 4 to understand that it's talking about the same glitch)
- https://scratch.mit.edu/discuss/topic/743259/
- https://scratch.mit.edu/discuss/topic/687606/
- https://scratch.mit.edu/discuss/topic/748031/
- https://scratch.mit.edu/discuss/topic/747911/
- https://scratch.mit.edu/discuss/topic/747959/
- https://scratch.mit.edu/discuss/topic/687795/


How does the glitch seems to occur :
- Sometimes, randomly
- when a project file is too heavy
- when a sound got edited in the scratch editor, or transfered from a sprite to another
- often when a project is closed and re-opened
- never on audio from the sound library


Possible causes :
- server capacity limit
- API glitching with projects having IDs over 960 000
- cache (common but not always that)


Solutions to be tried :
- empty your cache (get help here)
- restart your browser
- download your audio, delete it in your scratch project and import it back
- simply wait

BUMP !

Bump

Fluffygamer_ wrote:

Hello ! Recently, I noticed a bug with the scratch audio editor. It looks like many other people have the same issue, so I made a global report about it.
The issue : Sometimes, audio in project become 0.00 seconds long, get muted and refuse to play. I gathered a lot of info about it, so here there are.

Topics telling about this glitch :
Note : I stopped searching similar reports at page 40 (around posts from early march 2024)
- This one
- https://scratch.mit.edu/discuss/topic/758005/
- https://scratch.mit.edu/discuss/topic/678969/
- https://scratch.mit.edu/discuss/topic/757498/
- https://scratch.mit.edu/discuss/topic/694069/
- https://scratch.mit.edu/discuss/topic/755212/
- https://scratch.mit.edu/discuss/topic/755771/
- https://scratch.mit.edu/discuss/topic/680487/
- https://scratch.mit.edu/discuss/topic/753858/
- https://scratch.mit.edu/discuss/topic/677503/
- https://scratch.mit.edu/discuss/topic/753297/
- https://scratch.mit.edu/discuss/topic/743040/
- https://scratch.mit.edu/discuss/topic/679915/
- https://scratch.mit.edu/discuss/topic/728966/
- https://scratch.mit.edu/discuss/topic/748935/
- https://scratch.mit.edu/discuss/topic/713002/ (read until post 4 to understand that it's talking about the same glitch)
- https://scratch.mit.edu/discuss/topic/743259/
- https://scratch.mit.edu/discuss/topic/687606/
- https://scratch.mit.edu/discuss/topic/748031/
- https://scratch.mit.edu/discuss/topic/747911/
- https://scratch.mit.edu/discuss/topic/747959/


How does the glitch seems to occur :
- Sometimes, randomly
- when a project file is too heavy
- when a sound got edited in the scratch editor, or transfered from a sprite to another
- often when a project is closed and re-opened
- never on audio from the sound library


Possible causes :
- server capacity limit
- API glitching with projects having IDs over 960 000
- cache (common but not always that)


Solutions to be tried :
- empty your cache (get help here)
- restart your browser
- download your audio, delete it in your scratch project and import it back
- simply wait

Yes, it's does the same on some audio files

bump !

Is this a more rarely occurring issue, or is it more re-occurring?

PaperMarioFan2022 wrote:

(#7)
Is this a more rarely occurring issue, or is it more re-occurring?

It's happening really often.

Fluffygamer_ wrote:

PaperMarioFan2022 wrote:

(#7)
Is this a more rarely occurring issue, or is it more re-occurring?

It's happening really often.

Hmm… interesting. Not sure what could be causing the issue, but I’m sure they’ll fix it somehow.

PaperMarioFan2022 wrote:

(#9)

Fluffygamer_ wrote:

PaperMarioFan2022 wrote:

(#7)
Is this a more rarely occurring issue, or is it more re-occurring?

It's happening really often.

Hmm… interesting. Not sure what could be causing the issue, but I’m sure they’ll fix it somehow.

As said in the “possible causes”, this is probably because of a server overload, making the asset request return an error because the server didn't reply