Discuss Scratch

OF2019Scratch
Scratcher
21 posts

Profile and Discussion pages won't load correctly.

Hi, I've come here to report a glitch.
You see, the glitch is that the profile pages and discussion pages won't load correctly.
On the profile pages, all the projects' and studios' thumbnails and profile pictures (not including my profile picture) are missing and the comments won't load.
On the *discussion* pages, there aren't any images and the scratchblocks are just text.
On *both* of the pages, the Messages, My Stuff and User Preferences (or that's what I think it's called) on the top of these pages aren't showing.
Here's a list of things that I've tried to fix it:
Reload the tabs with the pages, that I've mentioned before.
Close some tabs on my browser.
Close all the tabs expect the ones that have said pages.
Reopen, then close my browser.
Restart my computer.
Try opening said pages on a different browser.
Waiting about an hour.
Disabling all extensions.
And yet, none of these things worked.
I've tried opening these pages on both my phone and school laptop, and the problem didn't occur on any of these devices.
I think this problem has something to do with the fact said pages are still in the 2.0 style, while all the other pages are in the 3.0 style.
If there's any way to fix this, please comment your solution (or solutions) to this problem as soon as any of you guys can, thanks.
P.S. Here's some details for more info:
Edition Windows 10 Pro
Version 22H2
Installed on ‎11/‎18/‎2023
OS build 19045.4291
Experience Windows Feature Experience Pack 1000.19056.1000.0
Also, it has 16 gigabytes of RAM, 240 gigabytes of SSD, and it's currently 10 years old by the time I'm writing this.

Last edited by OF2019Scratch (April 26, 2024 00:40:37)

cheddargirl
Scratch Team
1000+ posts

Profile and Discussion pages won't load correctly.

OF2019Scratch wrote:

I think this problem has something to do with the fact said pages are still in the 2.0 style, while all the other pages are in the 3.0 style.
Something like that. There's something wonky going on in the backend and it's heavily affecting 2.0 pages for some reason.

FYI: We have a nagging feeling it might be related to time periods when a lot of people are online, so if you see the problem happening during a time of low website usage, we'd like to know to help the engineers debug further.
OF2019Scratch
Scratcher
21 posts

Profile and Discussion pages won't load correctly.

Statistics page is having the same problem as well.
And it also doesn't work on my phone or school laptop either.
OF2019Scratch
Scratcher
21 posts

Profile and Discussion pages won't load correctly.

quoting test
OF2019Scratch
Scratcher
21 posts

Profile and Discussion pages won't load correctly.

@cheddargirl
p-p-p-p-p-p-p-p-p-p-
Scratcher
1000+ posts

Profile and Discussion pages won't load correctly.

Hey, I wish I could reply to cheddargirl rn but i physically cannot. I have this bug whether it be 11pm at night on a weekday, or 11am on a weekend. It doesn't have to do with heavy usage periods, atl east for me. I haven't had a time period where it has worked.
foundyoufaker
Scratcher
100+ posts

Profile and Discussion pages won't load correctly.

Having the same dumb problem too. Hope it is fixed soon.
cheddargirl
Scratch Team
1000+ posts

Profile and Discussion pages won't load correctly.

p-p-p-p-p-p-p-p-p-p- wrote:

Hey, I wish I could reply to cheddargirl rn but i physically cannot. I have this bug whether it be 11pm at night on a weekday, or 11am on a weekend. It doesn't have to do with heavy usage periods, atl east for me. I haven't had a time period where it has worked.
What is the timezone? 11 am (+/- 4 hours) Scratch Time corresponds to a time period when a majority of US users are online, and 11 (+/- 4 hours) pm Scratch Time corresponds to a time period when a majority of Japanese users are online.
p-p-p-p-p-p-p-p-p-p-
Scratcher
1000+ posts

Profile and Discussion pages won't load correctly.

EST. You may be right about that, but I haven't had a time where it does work properly, and I've used it at a lot of different times. Only times I haven't tried are 12-6am and 3-6pm.
starlightsparker
Scratcher
1000+ posts

Profile and Discussion pages won't load correctly.

cheddargirl wrote:

OF2019Scratch wrote:

I think this problem has something to do with the fact said pages are still in the 2.0 style, while all the other pages are in the 3.0 style.
FYI: We have a nagging feeling it might be related to time periods when a lot of people are online, so if you see the problem happening during a time of low website usage, we'd like to know to help the engineers debug further.
I think that’s why I don’t face this glitch, like ever. Because since I’m homeschooled I’m online at much different times then normal people, 8pm-1am Arabian standard time and sometimes after that as well, and I don’t think many people are online at that time since it’s a lot of people’s bedtime/school-hours depending on what timezone they have
CoolPuppyCute
Scratcher
15 posts

Profile and Discussion pages won't load correctly.

only survivors of my front page is featured projects and projects loved by scratchers i'm following
alboxer2000
Scratcher
100+ posts

Profile and Discussion pages won't load correctly.

CoolPuppyCute wrote:

only survivors of my front page is featured projects and projects loved by scratchers i'm following
same, this happens a lot.

(screenshot from my status page) Red is partial outage (like parts of the page)

Last edited by alboxer2000 (Oct. 26, 2024 18:01:16)

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