I don't receive confirmation email

mariaserafini

Hi, one of my students can't receive confirmation email. We already tried to check spam, inbox, wait 1 day, insert a new email address and do the same… How can we solve?

sushimaster9999

mariaserafini wrote:
Hi, one of my students can't receive confirmation email. We already tried to check spam, inbox, wait 1 day, insert a new email address and do the same… How can we solve?

Try resending the confirmation email I believe there is a button in the user account settings.

Hey since you're reading this why not check out my game

-gr

sushimaster9999 wrote:
(#2)
mariaserafini wrote:
Hi, one of my students can't receive confirmation email. We already tried to check spam, inbox, wait 1 day, insert a new email address and do the same… How can we solve?
Try resending the confirmation email I believe there is a button in the user account settings.

Make sure you're spelling the email address right, and that the student can receive emails from organizations outside of the school district.

-gr: forumer | scratcher | professional exister

1900+ forum posts / 5+ years on Scratch

me on postpercent [broken] / me on github / me on scratch
highlight this text and shift+down arrow to see the rest of my signature

Terms of Use wrote:
4.4 You may only submit user-generated projects that were created with (1) the Scratch website editor or (2) an unmodified copy of the Scratch editor compiled from the source code described in Section 5.3. You may not upload any projects that were created, by you or by anyone else, with a modified version of the Scratch editor.

oh shoot well i broke that rule (i use turbowarp sometimes)

BuzzedOut

The school email system may be blocking emails from Scratch since some school emails block certain senders.

-gr

-gr wrote:
(#3)
sushimaster9999 wrote:
(#2)
mariaserafini wrote:
Hi, one of my students can't receive confirmation email. We already tried to check spam, inbox, wait 1 day, insert a new email address and do the same… How can we solve?
Try resending the confirmation email I believe there is a button in the user account settings.
Make sure you're spelling the email address right, and that the student can receive emails from organizations outside of the school district.

Keep in mind that when users sign up with a student account to a class created by a teacher, they do not need to enter an email address, their account is set up with the teacher's email.

-gr: forumer | scratcher | professional exister

1900+ forum posts / 5+ years on Scratch

me on postpercent [broken] / me on github / me on scratch
highlight this text and shift+down arrow to see the rest of my signature

Terms of Use wrote:
4.4 You may only submit user-generated projects that were created with (1) the Scratch website editor or (2) an unmodified copy of the Scratch editor compiled from the source code described in Section 5.3. You may not upload any projects that were created, by you or by anyone else, with a modified version of the Scratch editor.

oh shoot well i broke that rule (i use turbowarp sometimes)

mariaserafini

-gr wrote:
-gr wrote:
(#3)
sushimaster9999 wrote:
(#2)
mariaserafini wrote:
Hi, one of my students can't receive confirmation email. We already tried to check spam, inbox, wait 1 day, insert a new email address and do the same… How can we solve?
Try resending the confirmation email I believe there is a button in the user account settings.
Make sure you're spelling the email address right, and that the student can receive emails from organizations outside of the school district.
Keep in mind that when users sign up with a student account to a class created by a teacher, they do not need to enter an email address, their account is set up with the teacher's email.

Thanks, I don't have a techer's account yet… trying to solve in other way

mariaserafini

sushimaster9999 wrote:
mariaserafini wrote:
Hi, one of my students can't receive confirmation email. We already tried to check spam, inbox, wait 1 day, insert a new email address and do the same… How can we solve?
Try resending the confirmation email I believe there is a button in the user account settings.

doesn't work (already tried 4 times)

mariaserafini

-gr wrote:
sushimaster9999 wrote:
(#2)
mariaserafini wrote:
Hi, one of my students can't receive confirmation email. We already tried to check spam, inbox, wait 1 day, insert a new email address and do the same… How can we solve?
Try resending the confirmation email I believe there is a button in the user account settings.
Make sure you're spelling the email address right, and that the student can receive emails from organizations outside of the school district.

yes and yes (all studentes from the same class received it, and we also tried another email address..

-gr

mariaserafini wrote:
-gr wrote:
(#3)
Keep in mind that when users sign up with a student account to a class created by a teacher, they do not need to enter an email address, their account is set up with the teacher's email.
Thanks, I don't have a techer's account yet… trying to solve in other way

You can request a teacher account here and the Scratch Team will give you an account with the ability to create classes and invite students.

-gr: forumer | scratcher | professional exister

1900+ forum posts / 5+ years on Scratch

me on postpercent [broken] / me on github / me on scratch
highlight this text and shift+down arrow to see the rest of my signature

Terms of Use wrote:
4.4 You may only submit user-generated projects that were created with (1) the Scratch website editor or (2) an unmodified copy of the Scratch editor compiled from the source code described in Section 5.3. You may not upload any projects that were created, by you or by anyone else, with a modified version of the Scratch editor.

oh shoot well i broke that rule (i use turbowarp sometimes)

mariaserafini

BuzzedOut wrote:
The school email system may be blocking emails from Scratch since some school emails block certain senders.

Yes, all studentes from the same class received it, and we also tried another email address without restriction..

hi875230163394

English doesn't seem to be your native language, perhaps using the Italian forum may be easier?

As for your question, try directly contacting the Scratch Team through Contact Us they may be able to help you there.

Seeing teachers ask question is always so wholesome

if one more person comments “shovel” on my profile…

crtl+shift+down to scroll down

I shouldn't be on forums, I'm a geist

“If I'm getting eaten by the parasites it should be like Cheeh Ohhh-Seee Keee Gaaa I should be rising in the sky Behh Skaah Daaa AND THEN I get the bell, New Layer 2 Bell, New Layer 2 Bell”

I dare someone to make an online version Taikyoku Shogi, a japanese 36x36 chess variant with over 200 individual pieces on both sides, needless to say, its VERY complicated

Big Brother sees all, watch what you think

In the first age, in the first post, when the reports first submitted, one stood. Burned by the embers of Dupes, his soul blistered by the fires of Forums and tainted beyond ascension, he chose the path of perpetual torment. In his ravenous hatred, he found no peace, and with boiling blood he scoured the Suggestions seeking vengeance against the dupers who had wronged him. He wore the crown of the ST, and those that tasted the bite of his keyboard named him… the Forum Dweller.

这个男人名叫小帅

Glory to Superstate Oceania

Kokonaroshi

When you go to Account Settings, click “Email and Password”. Type the password for the account into the box and click “resend”. Some of my alts get this problem, but when I type the password and then resend, it works.

Alright, now for the hard part: finding a somewhat permanent signature

Discuss Scratch