Discuss Scratch

yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

I've been having a problem that makes my name and icon in the top right corner not appear, which makes signing in and out inaccessible. I'm not even sure if I'm signed in right now. For some reason, this also makes it so I can't see project pages. I have tried restarting my computer, disabling my VPN, clearing my cache, using a different browser, reloading the page, and using a different WIFI, but none of this has worked. Can someone help with this? Thanks.
GIitchInTheMatrix
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

Are you on a phone?
If not, whats your browser/OS?
yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

I'm on a Windows laptop. I've tried both Chrome and Opera GX but neither have worked.
GIitchInTheMatrix
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

Can you show a screenshot?
Which version of Windows are you running, and have you tried updating your browsers?
yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

I'm using Windows 11, and yes, I updated my browser just yesterday. (not sure if that caused it) For the home page I don't see my icon or user and for project pages it's just blank. Here's the screenshots: https://i.imgur.com/5s1z9ms.png https://i.imgur.com/H79lxtD.png
GIitchInTheMatrix
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

I think thats internet issues. Try aging a while or refreshing when it happens.
yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

I've tried reloading and it hasn't worked. Also, I don't think it's just my internet because all the other sites I use work fine.
yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

omg guys i think ive figured it out. its something to do with having a VPN in use on startup. not sure exactly how that works but yeah
RED-001-alt
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

yowell101 wrote:

omg guys i think ive figured it out. its something to do with having a VPN in use on startup. not sure exactly how that works but yeah
Since you were using a VPN, someone could have also used that VPN and gotten the IP banned there. When the IP is banned on a network, sometimes the menu won't show up.
yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

That's possible too, but sometimes I'll still have the problem even when I'm not connected and auto-connect is disabled.
yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

Bro I just had the same issue for a bit while I wasn't even using a VPN so I think It's some kind of internet problem but specifically with scratch which a VPN just worsens? Not really sure.
medians
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

Yeah, it's a server issue. The Scratch servers have broken down a few times, but now that it's one of Scratch's active months, it's really messed up.

Last edited by medians (March 21, 2023 18:04:43)

cs3868895
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

Pls help it's glitching way too much-
medians
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

cs3868895 wrote:

Pls help it's glitching way too much-
Yeah, you have to wait so long just for a page to load or not say “Uh oh, server troubles”.
cs3868895
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

]They may know just
just
just how
glitchy does this
have to be-
cs3868895
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

cs3868895 wrote:

]They may know just
just
just how
glitchy does this
have to be-
Wait actually it's not that laggy anymore-
medians
Scratcher
1000+ posts

Profile name and sign in GUI not appearing in top right

cs3868895 wrote:

cs3868895 wrote:

]They may know just
just
just how
glitchy does this
have to be-
Wait actually it's not that laggy anymore-
Yeah, it started working for me after I posted this:
https://scratch.mit.edu/discuss/topic/671138/?page=2#post-7072198
yowell101
Scratcher
8 posts

Profile name and sign in GUI not appearing in top right

Bro I just had the same issue for a bit while I wasn't even using a VPN so I think It's some kind of internet problem but specifically with scratch which a VPN just worsens? Not really sure.

Edit: nevermind the scratch servers went down right after i posted this

Last edited by yowell101 (March 21, 2023 18:44:58)

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