Discuss Scratch

24footr_ej
Scratcher
8 posts

What time does Scratch Team respond to emails?

Hello, I have sent a couple emails to the Scratch Team, and I was wondering how long it is supposed to take for one of them to respond.

Anyone is welcome to reply with their knowledge!
musicROCKS013
Scratcher
1000+ posts

What time does Scratch Team respond to emails?

It takes a while. You should expect to wait around 1-2 weeks.

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24footr_ej
Scratcher
8 posts

What time does Scratch Team respond to emails?

musicROCKS013 wrote:

It takes a while. You should expect to wait around 1-2 weeks.
Ah, so two weeks is maximum?
ScolderCreations
Scratcher
1000+ posts

What time does Scratch Team respond to emails?

24footr_ej wrote:

musicROCKS013 wrote:

It takes a while. You should expect to wait around 1-2 weeks.
Ah, so two weeks is maximum?
No. I sent an email once and it hasn’t been replied to. The ST may not respond to emails depending on what the email was.

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24footr_ej
Scratcher
8 posts

What time does Scratch Team respond to emails?

ScolderCreations wrote:

24footr_ej wrote:

musicROCKS013 wrote:

It takes a while. You should expect to wait around 1-2 weeks.
Ah, so two weeks is maximum?
No. I sent an email once and it hasn’t been replied to. The ST may not respond to emails depending on what the email was.
You could try sending another one, I guess. I saw another thread that explained you could send an email back to them if they haven't responded in 1-2 weeks.

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