Discuss Scratch

wkmewsic
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

Every time I try to add a thumbnail to a studio I made, it shows up just fine at first but when I reload the page, it reverts to the default thumbnail. If possible, help?

My browser / operating system: ChromeOS 13982.88.0, Chrome 92.0.4515.162, No Flash version detected
LightningTPN
Scratcher
90 posts

Studio Thumbnails Keep Disappearing

It's like it turns to Scratch cat? It is also happening to me.
dinoqueen
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

Is the thumbnail a GIF with a single frame? They don't work for pfps or studio thumbnails for some reason

Edit: Accidentally quoted the OP

Last edited by dinoqueen (Sept. 14, 2021 15:37:43)

wkmewsic
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

dinoqueen wrote:

Is the thumbnail a GIF with a single frame? They don't work for pfps or studio thumbnails for some reason

Edit: Accidentally quoted the OP
no, it's a still image
MrAK2006
Scratcher
100+ posts

Studio Thumbnails Keep Disappearing

wkmewsic wrote:

Every time I try to add a thumbnail to a studio I made, it shows up just fine at first but when I reload the page, it reverts to the default thumbnail.

Try saving the project as an .sb3 file on your computer and importing it into a new project with all the “Instructions” & “Notes & Credits” details if you added anything to them. If that doesn't fix it, then try it again on a new blank project.
wkmewsic
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

MrAK2006 wrote:

wkmewsic wrote:

Every time I try to add a thumbnail to a studio I made, it shows up just fine at first but when I reload the page, it reverts to the default thumbnail.

Try saving the project as an .sb3 file on your computer and importing it into a new project with all the “Instructions” & “Notes & Credits” details if you added anything to them. If that doesn't fix it, then try it again on a new blank project.
this is a studio problem, not a project problem
wkmewsic
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

Update: Everything's disappearing now. Not just studio thumbnails, but project thumbnails and my profile picture, too.
MrAK2006
Scratcher
100+ posts

Studio Thumbnails Keep Disappearing

wkmewsic wrote:

this is a studio problem, not a project problem
Oh. My bad.
ThatCoder_Amari
Scratcher
27 posts

Studio Thumbnails Keep Disappearing

Same things happening w me every time I reload it disappears AND MY BROS PFP REFUSES TO LOAD

Last edited by ThatCoder_Amari (Oct. 18, 2021 16:58:50)

kat-coder
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

It's happening to a lot of people right now, because the Scratch Team is making updates. Refer to this stickie for more info.
powgal15
Scratcher
23 posts

Studio Thumbnails Keep Disappearing

Yeah, I saw these years ago, but now they're really awful (especially is you want to find a project or worked hard on a thumbnail) PLEASE FIX THIS SCRATCH!
mrcreatorluigi
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

Seems to replicate for me; cdn2 just keeps going down, and it's been happening for months. I just can't put my finger on it…
In fact, it doesn't seem to happen on the 2.0 parts of the website. Only the studio page seems to affect it.

My browser / operating system: ChromeOS 14150.74.0, Chrome 94.0.4606.114, No Flash version detected
My browser / operating system: iPadOS 10, Safari 15.0, No Flash version detected

Last edited by mrcreatorluigi (Nov. 4, 2021 19:58:22)

keo_yo
Scratcher
2 posts

Studio Thumbnails Keep Disappearing

wkmewsic wrote:

Every time I try to add a thumbnail to a studio I made, it shows up just fine at first but when I reload the page, it reverts to the default thumbnail. If possible, help?
me too

Last edited by keo_yo (Nov. 11, 2021 03:34:45)

medians
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

Read the thumbnail issues sticky.

mrcreatorluigi wrote:

Seems to replicate for me; cdn2 just keeps going down, and it's been happening for months. I just can't put my finger on it…
In fact, it doesn't seem to happen on the 2.0 parts of the website. Only the studio page seems to affect it.

My browser / operating system: ChromeOS 14150.74.0, Chrome 94.0.4606.114, No Flash version detected
My browser / operating system: iPadOS 10, Safari 15.0, No Flash version detected
Dude. Are you using iPad 4? Did you remember to turn off automatic updates unlike me? Anyway, they might have to update it again.
XiaXia-
Scratcher
6 posts

Studio Thumbnails Keep Disappearing

wkmewsic wrote:

Every time I try to add a thumbnail to a studio I made, it shows up just fine at first but when I reload the page, it reverts to the default thumbnail. If possible, help?

My browser / operating system: ChromeOS 13982.88.0, Chrome 92.0.4515.162, No Flash version detected
It happens to me, too!
--otaku
Scratcher
100+ posts

Studio Thumbnails Keep Disappearing

same, Im changing my profile up a bit, and I just don't want my profile to just be all sc.
medians
Scratcher
1000+ posts

Studio Thumbnails Keep Disappearing

XiaXia- wrote:

wkmewsic wrote:

Every time I try to add a thumbnail to a studio I made, it shows up just fine at first but when I reload the page, it reverts to the default thumbnail. If possible, help?

My browser / operating system: ChromeOS 13982.88.0, Chrome 92.0.4515.162, No Flash version detected
It happens to me, too!

--otaku wrote:

same, Im changing my profile up a bit, and I just don't want my profile to just be all sc.
Read the thumbnail problems sticky.

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