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1 - Account issues (Banned, warned, won't log in to game)
2 - Save game/load game issues
3 - Bugs
4 - Security Error
5 - Other

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Hello! we would like to tell you about a bug that has been found in the game and all the details about it.

Currently known bugs:
-Load game does not load house or age (1)
-Error check systems are currently glitchy (2)

Reasons:
1) This has been a commonly known issue for a while and we are continuously trying to fix it. This issue does not stop you using LYL cloud services because everything but age and house does load correctly. We believe this is because of the space in between the houses SPRITE-ID. We will be changing these id's soon so please keep an eye out for any glitches about opening or buying houses in the game

2) This error check system is NEW meaning it has not had time to be bug fixed or reported. We expect to find that this error is because something is blocking changes to the houses and age VARIABLE in the game. However, we do not know this is the truth and so the LYL development department (head of department is @Supercj2306CON) is looking into the issue.


Expected fix dates:
1) 2-3 weeks from message send date
2) Unknown

Thanks for reading.

This report was made based on information from the Development department and was written by the Customer Support department.

p.s. We are sorry for these inconveniences

Hello @Supercj2306CON There is a problem with life I would like to report.
At the start of the game it asks you for a admin passcode. But users can go inside the project and get the password anyway and get owner access from the project. Maybe change there diamonds to 50000 or get free admin. They can even ban users if they wanted to. I think in my concern this is a issue. And they get away with cheating with no apparent reason.