Discuss Scratch

Chiroyce
Scratcher
1000+ posts

Report Image and profile picture issues here!

This bug is now fixed!

My browser / operating system: MacOS Macintosh X 11.4, Firefox 89.0, No Flash versions detected

Since the 9th of June, 2021, Scratch's image hosting server CDN2 seems to be having some issues, preventing Profile pictures, studio thumbnails and project thumbnails to load. Report all of them here instead of making a separate topic.

Some people are not able to change their profile pictures, and some profile pictures have turned into the default scratch cat silhouette, which is a huge problem, and it still happens sometimes, unpredictably.

Some project thumbnails have turned into Scratch Cat on a white background, and it still happens sometimes, unpredictably.

jvvg wrote:

The reason for this is that images are hosted on a content delivery network called Fastly, and they recently experienced a massive disruption, so this is likely related to lingering effects of that.
~ https://scratch.mit.edu/discuss/post/5329895/

kccuber wrote:

This is what all pics turn into, for reference.
Studio thumbnails:

Project Thumbnails:

Profile Pictures:

Last edited by Chiroyce (June 24, 2021 03:38:02)








April Fools' topics:
New Buildings in Scratch's headquarters
Give every Scratcher an M1 MacBook Air
Scratch should let users edit other Scratchers' projects
Make a statue for Jeffalo
Scratch Tech Tips™
Make a Chiroyce statue emoji


<img src=“x” onerror=“alert('XSS vulnerability discovered')”>

this is a test sentence
dhuls
Scratcher
1000+ posts

Report Image and profile picture issues here!

My browser / operating system: Windows NT 10.0, Edge 91.0.4472.77, No Flash version detected
It seems to be inconsistent. Sometimes images load (for example: every time I have loaded this topic), but other times I get an unloaded picture (is that the correct name?) icon.

Wario1027
Scratcher
1000+ posts

Report Image and profile picture issues here!

dhuls wrote:

My browser / operating system: Windows NT 10.0, Edge 91.0.4472.77, No Flash version detected
It seems to be inconsistent. Sometimes images load (for example: every time I have loaded this topic), but other times I get an unloaded picture (is that the correct name?) icon.
This is happening worldwide, and yes, unloaded is a word.

Doobus Goobus as Phoenix Wright wrote:

“Maya last time you slipped on a giant banana peel, flew into outer space, landed in the country of Turkey where your hand landed on a knife that had just been used to stab a dude, followed by you knocking over disinfectant on every part of the knife except your fingerprints, but still removing the original killer's fingerprints, and there was a record of airport tickets you ordered online of you going to Turkey at that exact time which you apparently ordered while you were sleepwalking.”
hiPeeps124816
Scratcher
500+ posts

Report Image and profile picture issues here!

The error code is:
Error 503 Backend unavailable, connection timeout

Backend unavailable, connection timeout

Guru Mediation:

Details: cache-dca17751-DCA 1623342966 1098500667

Varnish cache server

Generation 7: First time you see this? Copy and paste it on top of your signature in the forums and increase generation by 1.

thethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethe
Specs -
OS: macOS 11.6.4
Browser: Varies, usually Safari 15.3 or Opera GX 83 or Firefox 96
Computer: Late 2013 MacBook Pro 2.4GHz Dual Core Intel Core i5
highlight and shift down arrow




;
hiPeeps124816
Scratcher
500+ posts

Report Image and profile picture issues here!

Anyways, reported to be stickied.

Generation 7: First time you see this? Copy and paste it on top of your signature in the forums and increase generation by 1.

thethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethe
Specs -
OS: macOS 11.6.4
Browser: Varies, usually Safari 15.3 or Opera GX 83 or Firefox 96
Computer: Late 2013 MacBook Pro 2.4GHz Dual Core Intel Core i5
highlight and shift down arrow




;
hiPeeps124816
Scratcher
500+ posts

Report Image and profile picture issues here!

It's also happening with the featured projects on profiles

Generation 7: First time you see this? Copy and paste it on top of your signature in the forums and increase generation by 1.

thethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethethe
Specs -
OS: macOS 11.6.4
Browser: Varies, usually Safari 15.3 or Opera GX 83 or Firefox 96
Computer: Late 2013 MacBook Pro 2.4GHz Dual Core Intel Core i5
highlight and shift down arrow




;
Wario1027
Scratcher
1000+ posts

Report Image and profile picture issues here!

hiPeeps124816 wrote:

It's also happening with the featured projects on profiles
Yep.

Doobus Goobus as Phoenix Wright wrote:

“Maya last time you slipped on a giant banana peel, flew into outer space, landed in the country of Turkey where your hand landed on a knife that had just been used to stab a dude, followed by you knocking over disinfectant on every part of the knife except your fingerprints, but still removing the original killer's fingerprints, and there was a record of airport tickets you ordered online of you going to Turkey at that exact time which you apparently ordered while you were sleepwalking.”
catberry74
Scratcher
9 posts

Report Image and profile picture issues here!

My thumbnails on my scratch projects arent loading
Must be a issue with scratch's network
Wario1027
Scratcher
1000+ posts

Report Image and profile picture issues here!

catberry74 wrote:

My thumbnails on my scratch projects arent loading
Must be a issue with scratch's network

Za-Chary wrote:

I think this could be happening due to a large amount of traffic on the website at the moment. I would suggest trying again in several hours, or possibly this weekend.

Doobus Goobus as Phoenix Wright wrote:

“Maya last time you slipped on a giant banana peel, flew into outer space, landed in the country of Turkey where your hand landed on a knife that had just been used to stab a dude, followed by you knocking over disinfectant on every part of the knife except your fingerprints, but still removing the original killer's fingerprints, and there was a record of airport tickets you ordered online of you going to Turkey at that exact time which you apparently ordered while you were sleepwalking.”
crabraveprogrammer
Scratcher
100+ posts

Report Image and profile picture issues here!

I made a really cool thumbnail for my 3d platformer, but it shows a gray box instead of the thumbnail in the thumbnail sprite. Can you fix it please?

Last edited by crabraveprogrammer (June 10, 2021 18:22:15)


I like pizza. Pizza is delicious. You must agree.
Wario1027
Scratcher
1000+ posts

Report Image and profile picture issues here!

Za-Chary wrote:

I think this could be happening due to a large amount of traffic on the website at the moment. I would suggest trying again in several hours, or possibly this weekend.

Doobus Goobus as Phoenix Wright wrote:

“Maya last time you slipped on a giant banana peel, flew into outer space, landed in the country of Turkey where your hand landed on a knife that had just been used to stab a dude, followed by you knocking over disinfectant on every part of the knife except your fingerprints, but still removing the original killer's fingerprints, and there was a record of airport tickets you ordered online of you going to Turkey at that exact time which you apparently ordered while you were sleepwalking.”
BusterBoy45
New to Scratch
1 post

Report Image and profile picture issues here!

I have been having the same problems. Just when i got some new profile pics!
SmartCat3
Scratcher
500+ posts

Report Image and profile picture issues here!

Chiroyce wrote:

My browser / operating system: MacOS Macintosh X 11.4, Firefox 89.0, No Flash versions detected

Since yesterday, Scratch's image hosting server CDN2 seems to be having some issues, preventing Profile pictures, studio thumbnails and project thumbnails to load. Report all of them here instead of making a separate topic.
Firefox has a lot of problems with Scratch.
My browser / operating system: Windows NT 10.0, Firefox 89.0, No Flash version detected.














Please don't invite me to studios just to advertise your project


(((((((((=^.^= :: stack obsolete) :: stack obsolete) :: stack obsolete) :: stack obsolete) :: stack obsolete) :: stack obsolete) :: stack obsolete) :: stack obsolete) ::obsolete stack) :: obsolete stack
(((((((((=^.^= :: stack variables) :: stack variables) :: stack variables) :: stack variables) :: stack variables) :: stack variables) :: stack variables) :: stack variables) ::variables stack) :: variables stack
(((((((((=^.^= :: stack events) :: stack events) :: stack events) :: stack events) :: stack events) :: stack events) :: stack events) :: stack events) ::events stack) :: events stack
(((((((((=^.^= :: stack pen) :: stack pen) :: stack pen) :: stack pen) :: stack pen) :: stack pen) :: stack pen) :: stack pen) ::pen stack) :: pen stack
(((((((((=^.^= :: stack motion) :: stack motion) :: stack motion) :: stack motion) :: stack motion) :: stack motion) :: stack motion) :: stack motion) ::motion stack) :: motion stack
(((((((((=^.^= :: stack looks) :: stack looks) :: stack looks) :: stack looks) :: stack looks) :: stack looks) :: stack looks) :: stack looks) ::looks stack) :: looks stack


Comment
500posts
on my profile if you see this
dhuls
Scratcher
1000+ posts

Report Image and profile picture issues here!

SmartCat3 wrote:

Chiroyce wrote:

My browser / operating system: MacOS Macintosh X 11.4, Firefox 89.0, No Flash versions detected

Since yesterday, Scratch's image hosting server CDN2 seems to be having some issues, preventing Profile pictures, studio thumbnails and project thumbnails to load. Report all of them here instead of making a separate topic.
Firefox has a lot of problems with Scratch.
My browser / operating system: Windows NT 10.0, Firefox 89.0, No Flash version detected.
Not true at all. They just said CDN2 (cdn2.scratch.mit.edu) is offline, which is causing thumbnails and PFPs to not load. This effects all browsers.

gannongamescom
Scratcher
3 posts

Report Image and profile picture issues here!

The same thing is happening for me, too. Here's the whole story for me: I didn't realize this problem until earlier today. There was certain images that refused to load including Project Thumbnails and Profile Pictures. At first, I thought it was a search engine problem, so I switched from Google to Bing, and the same thing happened so I switched back to Google. Then I thought it was a Website problem, so I turned off my Windows 10, and loaded the website on my Android Tablet, and the same thing STILL happened, so it WAS a website problem.

Last edited by gannongamescom (June 10, 2021 19:59:34)

crabraveprogrammer
Scratcher
100+ posts

Report Image and profile picture issues here!

Scratch Team needs to fix this.

I like pizza. Pizza is delicious. You must agree.
An0therRand0mC0der
Scratcher
100+ posts

Report Image and profile picture issues here!


crabraveprogrammer
Scratcher
100+ posts

Report Image and profile picture issues here!

An0therRand0mC0der wrote:

where did you see that?

I like pizza. Pizza is delicious. You must agree.
exgrand
Scratcher
13 posts

Report Image and profile picture issues here!

so my icon, 84.28% of my projects, blocks and text. is there anyway for scratch fixing this. its been happening for a week.
;((
Wario1027
Scratcher
1000+ posts

Report Image and profile picture issues here!

exgrand wrote:

so my icon, 84.28% of my projects, blocks and text. is there anyway for scratch fixing this. its been happening for a week.
;((
It just started this week, if it's been going on for longer than that, I recommend you ask Za-Chary about that.

Doobus Goobus as Phoenix Wright wrote:

“Maya last time you slipped on a giant banana peel, flew into outer space, landed in the country of Turkey where your hand landed on a knife that had just been used to stab a dude, followed by you knocking over disinfectant on every part of the knife except your fingerprints, but still removing the original killer's fingerprints, and there was a record of airport tickets you ordered online of you going to Turkey at that exact time which you apparently ordered while you were sleepwalking.”

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