PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

ronrontan

like this:
Go to click the Start button at the left down then search Snipping tool then click inside then done!

TheBurger82 wrote:
banana439monkey wrote:
This is a newer, cleaned up version of this topic. Please do not report glitches with Scratch in this topic. Your post will be removed. Instead, make a new topic. Also, keep to the topic of the forum. This includes suggestions, questions and problems with scripts. Problems with scripts should be moved to the help with scripts forum. Anything offtopic will be reported to be moved.

We've found glitches somewhere in Scratch, right?
Right?

The point is, you should have. The first thing you want to do is make a new topic. Alternatively, you can hit the blue button in the corner of the Bugs and Glitches (BaG) forum that says new topic.

For a subject, summarise your glitch in a few words. In my example, I'm going to use “Character limit stays red if limit hit after comment posted”. Yes it's jank. Yes it's being fixed, but hey. Why not?

In the main topic, you want to include the following things:
A bug description
When it started
Where it is
Reproduction steps
Expected result
Actual result
Operating system, browser and Flash version (should be already there. if not, click the globe icon in the tools bar above the topic itself)
Screenshot (even better if you record a GIF. I recommend using ScreenToGif)

Trying to be as descriptive as possible will help a lot.

Animated tutorial (middle click to enlarge):

So what if there's a topic to reply to?
Glad you asked. Preferably, there are these codes you should follow. They're the way to reply to a bug.
NAB - Not a bug - Used if the topic is not on the topic of the forum or if the “bug” is intended.
Dupe - Duplicate - There's another topic. Preferably link to it.
Known - Does what it says on the tin - This is different to Dupe. This means the Scratch team knows (with reference) about the bug.
CNR - Cannot reproduce - Include your system specifications.
CR - Can reproduce - Include your system specifications.
LOI - Lack of information - Asks the person to provide more information about the bug. Tell them what is missing and to include it.
Please include as much information as possible. The more information you provide, the more helpful it is to everyone.

Since this topic is far from perfect, reply to this if you have a suggestion, need help or have a question.

Banana
How do I include a screenshot?

like this:
Go to click the Start button at the left down then search Snipping tool then click inside then done!

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This is my signature. It appears below my posts. You can customize your signature at https://scratch.mit.edu/discuss/settings/YourUsername

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VedanshS933

banana439monkey wrote:
GeckoTwin11 wrote:
banana439monkey wrote:
TheBurger82 wrote:
-snip-
How do I include a screenshot?
Please don't quote the original post.

Anyway, use snipping tool to snip a portion of (or the whole) screen. Save it, then upload it to cubeupload. From there, use [img]link[/img] to send your image.

Banana
What is the snipping tool?????
It's a feature built into Windows.

Banana

Press Windows Key + Shift + S

Hello

Post Count - 1200+
1. Suggestions 730+
2. Advanced Topics 190+
3. Questions about Scratch 140+
4. Bugs and Glitches 50+
5. New Scratchers 40+

Gusgus72

Hello, my costume editor is unavailable! I can't draw new sprites! What to do for this ?

au pays des cyclopes,les borgnes sont aveugles

au pays des scratcheurs,les chats sont oranges

Tunde123

Gusgus72 wrote:
Hello, my costume editor is unavailable! I can't draw new sprites! What to do for this ?

You don't report bugs here. Make a new topic and report the bug that way.

This is a SIGNATURE. This is seperate from a normal post ^
Forum Posts: 2600+/3000
Highlight + Shift + Down Arrow = To see whole signature.

Want to friend me on Roblox? My username is BaconvsRoblox121314 if you want to friend me!

–v More Information v–

New Scratchers - Introduce yourself here!

Questions about Scratch - Ask questions related to scratch here!

Help with Scripts - get/provide help here!

Suggestions - Suggest blocks, features, and more here!

Bugs and Glitches - Report bugs/glitches here!

Last edited by Tunde123 (May 17th, 2022 10:18 AM EST)

PizzaPizza72

banana439monkey wrote:
This is a newer, cleaned up version of this topic. Please do not report glitches with Scratch in this topic. Your post will be removed. Instead, make a new topic. Also, keep to the topic of the forum. This includes suggestions, questions and problems with scripts. Problems with scripts should be moved to the help with scripts forum. Anything offtopic will be reported to be moved.

We've found glitches somewhere in Scratch, right?
Right?

The point is, you should have. Before reporting a bug, clear your cache to see if your issue is a caching issue. If it's fixed, stop here. Your bug was down to your cache. The first thing you want to do is make a new topic. Alternatively, you can hit the blue button in the corner of the Bugs and Glitches (BaG) forum that says new topic.

For a subject, summarise your glitch in a few words. In my example, I'm going to use “Character limit stays red if limit hit after comment posted”. Yes it's jank. Yes it's being fixed, but hey. Why not?

In the main topic, you want to include the following things:
A bug description
When it started
Where it is
A link (if it's in a specific project, link to it)
Reproduction steps
Expected result
Actual result
Operating system, browser and Flash version (should be already there. if not, click the globe icon in the tools bar above the topic itself)
Screenshot (even better if you record a GIF. I recommend using ScreenToGif)

Trying to be as descriptive as possible will help a lot.

Animated tutorial (middle click to enlarge):

So what if there's a topic to reply to?
Glad you asked. Preferably, there are these codes you should follow. They're the way to reply to a bug.
NAB - Not a bug - Used if the topic is not on the topic of the forum or if the “bug” is intended.
Dupe - Duplicate - There's another topic. Preferably link to it.
Known - Does what it says on the tin - This is different to Dupe. This means the Scratch team knows (with reference) about the bug.
CNR - Cannot reproduce - Include your system specifications.
CR - Can reproduce - Include your system specifications.
LOI - Lack of information - Asks the person to provide more information about the bug. Tell them what is missing and to include it.
Please include as much information as possible. The more information you provide, the more helpful it is to everyone.

Since this topic is far from perfect, reply to this if you have a suggestion, need help or have a question.

Banana

How did you get Cook and Graze…?

Funny accounts I made:
stealingpitsa12345
Me_Steal_Pitsa
-CrazyIzzy-

Click here to see my Nitro Type account

^ that's one of the best things ever. but it doesn't have the cookie ( it got replaced with cinnabons

) and there's no drawers.

How to live happier:

Don't eat Pizza Twist.

=*^_^*= :: sensing // This is Pizza Block, he will protect my siggy from being eaten by evil kumquats with his Pizza Laser

=^.^= // This is Red Guy, my other kumquat protector. He has laser eyes to defeat evil kumquats!

Be moist

Click here for free pizza

PizzaPizza72

Gusgus72 wrote:
Hello, my costume editor is unavailable! I can't draw new sprites! What to do for this ?

Please make a new topic instead of reporting here.

Funny accounts I made:
stealingpitsa12345
Me_Steal_Pitsa
-CrazyIzzy-

Click here to see my Nitro Type account

^ that's one of the best things ever. but it doesn't have the cookie ( it got replaced with cinnabons

) and there's no drawers.

How to live happier:

Don't eat Pizza Twist.

=*^_^*= :: sensing // This is Pizza Block, he will protect my siggy from being eaten by evil kumquats with his Pizza Laser

=^.^= // This is Red Guy, my other kumquat protector. He has laser eyes to defeat evil kumquats!

Be moist

Click here for free pizza

scratch_mit_edu375

lol

Hi, I Make Fun Games (Normaly Codeing) And Use Other Peoples Art WIth Credit: Im Really Good At Codeing But Bad At Art.
Want To See My Projects? Check Out My Profile!
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Join My Dev Team To Help WIth Projects! (you can get a little of fame lol) Join Here! Comment To enter

Tunde123

scratch_mit_edu375 wrote:
lol

Please stay on-topic.

This is a SIGNATURE. This is seperate from a normal post ^
Forum Posts: 2600+/3000
Highlight + Shift + Down Arrow = To see whole signature.

Want to friend me on Roblox? My username is BaconvsRoblox121314 if you want to friend me!

–v More Information v–

New Scratchers - Introduce yourself here!

Questions about Scratch - Ask questions related to scratch here!

Help with Scripts - get/provide help here!

Suggestions - Suggest blocks, features, and more here!

Bugs and Glitches - Report bugs/glitches here!

Last edited by Tunde123 (May 17th, 2022 10:18 AM EST)

ALLENINFINITY99

banana439monkey wrote:
… clear your cache…
Banana

* is a cache?

(hi)

And_craft

проекты, которые я создаю, сбрасываются, что мне делать?

And_craft

the projects I create are being reset, what should I do? I save them on the scratch site

mybearworld

bump, people don't read this

banana439monkey

mybearworld wrote:
bump, people don't read this

do they ever read the stickies

Banana

Very inactive user who has now become a maker.

amit_aec_cse

how can i post

musicROCKS013

amit_aec_cse wrote:
how can i post

To create a new bugs and glitches topic click the “new topic” button or go here: https://scratch.mit.edu/discuss/3/topic/add/

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Hello Scratch Team. You have been pushing a liberal political agenda on this site for far too long. This site should stay out of politics. People should be able to still post their political opinions, but there shouldn’t be any “official” political stance or Scratch. The ST is not going to change this on their own, and shoot down any attempts asking them to change. Please put this in your signature if you agree that

Scratch should be politically neutral.

The ST’s biggest defense is that they’re being welcoming, but they can be perfectly welcoming of all people and stay out of politics. Scratch is about coding, and that should be the Scratch Team’s biggest concern to maintain.

This is my signature. I am allowed to adertize here.

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Jenny LeClue is the best

insanetaco2000

What do you do if you don't know how to reproduce the glitch? Should I just go through what I did up until that point?

Hello! I'm the creator of Platformer Shooter Thing, the Scratch Attack Game Jam, and a lot of other stuff. I pride myself in trying to make 100% of my code, so some of my projects are a bit… buggy to say the least.

when green flag clicked

forever
say [Don't advertise in other people's projects! It's not cool or funny, and there are better ways to get views.]
end

banana439monkey

insanetaco2000 wrote:
What do you do if you don't know how to reproduce the glitch? Should I just go through what I did up until that point?

pretty much

Banana

Very inactive user who has now become a maker.

---Txddi_Bxar---

haii! i am trying to share this project https://scratch.mit.edu/projects/738782780/ but i click the share button and nothing is happening! i spent a lot of time on it so please fix it! tyvm!

oh and i tried the next day (aka today) and it still didnt work!

Last edited by ---Txddi_Bxar--- (Sept. 30, 2022 11:15:13)

Crispydogs101

---Txddi_Bxar--- wrote:
haii! i am trying to share this project https://scratch.mit.edu/projects/738782780/ but i click the share button and nothing is happening! i spent a lot of time on it so please fix it! tyvm! oh and i tried the next day (aka today) and it still didnt work!

Download the project if needed and try refreshing the page.

What is the point of having a fancy signature when you can just use simple text?
(highlight + hold shift + down arrow to see more of my siggy)
Hej! My username is @Crispydogs101. I like listening to music, playing games, and many other things.
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Note if you see this then there is a 99% chance you are on compewter.

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I add / 4 no reason
Since no one will go here. Here is my song list.
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