Discuss Scratch

-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

My browser / operating system: Windows NT 10.0, Firefox 55.0, Flash 24.0 (release 0)

Everytime I try to access the inside of a project on the site, big or small, the editor lags for a bit and then freezes completely. When I try to refresh the page it either crashes or the stage appears to be “squished”. When I try to back out of the editor and go back to the site, I have to close the tab because since I'm in fullscreen, the stage starts filling the whole screen and the editor freezes again. What is happening?

-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

Bump

Auroura_Wolf
Scratcher
1000+ posts

Online Editor lagging and then freezing

Update Flash to version 27.0 then try turning off hardware acceleration in Firefox settings if updating Flash doesn't help.

Ding dong, your opinion is wrong.
(or maybe it's not. it depends what your opinion is and what it's about…)

(This siggy is broken, I can't get the banner to work)
-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

Auroura_Wolf wrote:

Update Flash to version 27.0 then try turning off hardware acceleration in Firefox settings if updating Flash doesn't help.
Ok, thank you

-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

Auroura_Wolf wrote:

Update Flash to version 27.0 then try turning off hardware acceleration in Firefox settings if updating Flash doesn't help.
I updated Flash so I can now go in and out of projects without the stage blowing up, but the editor still freezes. Where can I find hardware acceleration in Firefox settings?

-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

Bump

-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

Bump

-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

Bump

FrankANDcientifico
Scratcher
33 posts

Online Editor lagging and then freezing

I think you Should use Chrome instead, It doesn't freeze the editor and I'm using it!

Proof: My browser / operating system: Windows 8.1, Chrome 61.0.3163.100, Flash 27.0 (release 0)

Last edited by FrankANDcientifico (Oct. 18, 2017 14:34:42)


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stymphalianbirb
Scratch Team
100+ posts

Online Editor lagging and then freezing

Hi,

Hardware acceleration is under Preferences > General > Performance, then uncheck “Use recommended performance settings”, then uncheck hardware acceleration. Does that solve the issue? Thanks!

- Julia

delete this clone
-PixelByte-
Scratcher
100+ posts

Online Editor lagging and then freezing

FrankANDcientifico wrote:

I think you Should use Chrome instead, It doesn't freeze the editor and I'm using it!

Proof: My browser / operating system: Windows 8.1, Chrome 61.0.3163.100, Flash 27.0 (release 0)
Thanks but I don't use Chrome and my dad thinks Firefox is a better option

stymphalianbirb wrote:

Hi,

Hardware acceleration is under Preferences > General > Performance, then uncheck “Use recommended performance settings”, then uncheck hardware acceleration. Does that solve the issue? Thanks!

- Julia
It worked - thank you

This thread will now be closed. Thanks everyone who suggested how to fix it.

stymphalianbirb
Scratch Team
100+ posts

Online Editor lagging and then freezing

Great! Thanks for letting us know, -PixelByte-! : )

Last edited by stymphalianbirb (Oct. 23, 2017 14:55:20)


delete this clone

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