Constantly logged out for no reason

LivedToBeAWarriorCat

It’s happening to me again

Bobaqueenforever

Sameee

s171741

TheCanon2 wrote:
My browser / operating system: MacOS Macintosh X 10.15.7, Safari 17.4.1, No Flash version detected

I am sick and tired of this, but Scratch constantly logs me out for no reason at all. It's not even funny. Recently, it has gotten so bad that I often can't even go from page to page without being logged out.

This happens to me often too, and usually on the front page

-SnazzyGlitch-

this is starting to happen to me as well, how weird

medians

aaryaz_codecentral wrote:
My browser / operating system: MacOS Macintosh X 10.15.7, Safari 18.5, No Flash version detected Yup.. not happening for Safari users

This was happening to me before the purple update on Safari
My browser / operating system: iOS 14.7.1, Safari 14.1.2, No Flash version detected
My browser / operating system: iPadOS 14.8, Safari 14.1.2, No Flash version detected
My browser / operating system: iPadOS 14.7.1, Safari 14.1.2, No Flash version detected

Agentwo

It stopped happening for me

medians

By the way, can anyone check if they are being logged out if they can't save projects (that's what happened to me once now). However, I also had an issue twice where it didn't save until I clicked try again.

ywc2

For me, it's never happened a single time…
Looks very inconsistent.
My browser / operating system: MacOS Macintosh X 10.15.7, Chrome 140.0.0.0, No Flash version detected
Edit: my macOS version is showing up as 10.15 when it's actually MacOS 26, just to clarify.

Last edited by ywc2 (Sept. 21, 2025 21:51:06)

medians

ywc2 wrote:
For me, it's never happened a single time…
Looks very inconsistent.
My browser / operating system: MacOS Macintosh X 10.15.7, Chrome 140.0.0.0, No Flash version detected

It only happens to certain people, and I've got it in previous years too on a lot of devices, OSes, and browsers, not just this year.
I've tried on multiple accounts as well, and I've experienced the following:
1. Logged out on accounts I haven't used in a while
2. Logged out on accounts I only have signed in on one profile/browser
3. Logged out on both Scratch 2.0 and 3.0 pages
4. Logged out on browsers that never allowed for browser extensions
5. Logged out, even after password changes

medians

ywc2 wrote:
Edit: my macOS version is showing up as 10.15 when it's actually MacOS 26, just to clarify.

Something I want to state: MacOS reports 10.15.x now on browsers in the user agent, even on later versions, to prevent fingerprinting. This isn't a Scratch-exclusive thing

BaccWas_Here

ts happened to me too cuh

when green flag clicked
Tell scratchteam [stop signing us out plssssss]

spiffyshadiaoreturns

stop signing out now

squabblethebat

someone contact help center

CORVlKNIGHT

I get logged out whenever I click on profiles, and sometimes I have issues with posting comments and scratch even crashed once for me

My browser / operating system: MacOS Macintosh X 10.15.7, Safari 18.6, No Flash version detected

GamerDAC

CORVlKNIGHT wrote:
I get logged out whenever I click on profiles, and sometimes I have issues with posting comments and scratch even crashed once for me

My browser / operating system: MacOS Macintosh X 10.15.7, Safari 18.6, No Flash version detected

My browser / operating system: MacOS Macintosh X 10.15.7, Chrome 140.0.0.0, No Flash version detected
it's probably because you're using safari. the same problem happened to me on safari, but it ran fine on google chrome.

GamerDAC

TheCanon2 wrote:
My browser / operating system: MacOS Macintosh X 10.15.7, Safari 17.4.1, No Flash version detected

I am sick and tired of this, but Scratch constantly logs me out for no reason at all. It's not even funny. Recently, it has gotten so bad that I often can't even go from page to page without being logged out.

My internet connection is strong. I never use Scratch on mobile data. I never have Scratch logged in on more than one device at a time. What is happening, and can I fix it?

it's because you are using safari. google chrome makes it run buttery smooth without logging out. hope this helps

I recommend this setup:
My browser / operating system: MacOS Macintosh X 10.15.7, Chrome 140.0.0.0, No Flash version detected

HollyEuca

Hello!
Scratch has been kicking me out today over and over. I've been using it like normal and suddenly, boom, it logs me out. It's happened like seven times or something. Idk why it's doing this. It's only really been happening today (and i've been on scratch for 8 months and never seen this before). It kicked me out while I was trying to write this message! And for some reason the privacy policy keeps appearing as a banner randomly…and it says effective May 25th 2023 i think? 2 years ago?! Again this has all been happening today so why is it doing this and how can I get it to stop it (it's annoying tbh)? Thanks!

medians

GamerDAC wrote:
TheCanon2 wrote:
My browser / operating system: MacOS Macintosh X 10.15.7, Safari 17.4.1, No Flash version detected

I am sick and tired of this, but Scratch constantly logs me out for no reason at all. It's not even funny. Recently, it has gotten so bad that I often can't even go from page to page without being logged out.

My internet connection is strong. I never use Scratch on mobile data. I never have Scratch logged in on more than one device at a time. What is happening, and can I fix it?
it's because you are using safari. google chrome makes it run buttery smooth without logging out. hope this helps

I recommend this setup:
My browser / operating system: MacOS Macintosh X 10.15.7, Chrome 140.0.0.0, No Flash version detected

No, it's not because of Safari. This has been happening on other browsers and OSes, and I've got the problem

medians

Bobaqueenforever wrote:
If ur acc hasn’t been getting bot remixes it probably won’t happen

I started getting this problem before the purple update, which was before the remix bot problem (the problem happens for a while, then stops happening, and later comes back). I've tried multiple accounts, OSes, and browsers. I've tried using only one tab for accounts, changing my password, accounts that I haven't used in a while, and going to 3.0 pages (I wasn't only logged out on 2.0 pages).

GamerDAC

medians wrote:
GamerDAC wrote:
TheCanon2 wrote:
My browser / operating system: MacOS Macintosh X 10.15.7, Safari 17.4.1, No Flash version detected

I am sick and tired of this, but Scratch constantly logs me out for no reason at all. It's not even funny. Recently, it has gotten so bad that I often can't even go from page to page without being logged out.

My internet connection is strong. I never use Scratch on mobile data. I never have Scratch logged in on more than one device at a time. What is happening, and can I fix it?
it's because you are using safari. google chrome makes it run buttery smooth without logging out. hope this helps

I recommend this setup:
My browser / operating system: MacOS Macintosh X 10.15.7, Chrome 140.0.0.0, No Flash version detected
No, it's not because of Safari. This has been happening on other browsers and OSes, and I've got the problem

well what is it? it works finely with me on chrome

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