Discuss Scratch

disable2040
Scratcher
3 posts

Unable to Save Projects on Windows 10 using Chrome

My browser / operating system: Windows NT 10.0, Chrome 137.0.0.0, No Flash version detected

This morning, I encountered an issue where I could not save any projects. It was the first time I experienced this problem. I also tried using Microsoft Edge, but I still couldn't save the project. I realized that this happened after a Windows update. However, when I used my MacBook, I was able to save the project successfully. I'm wondering if this issue is only affecting me or if it is happening to other Windows users as well.

Updates: I just find out it causes by costume named in Chinese. So if anyone encountered this, change the costume name to English.

Last edited by disable2040 (June 11, 2025 14:12:52)

ispretty
Scratcher
500+ posts

Unable to Save Projects on Windows 10 using Chrome

that's rather interesting, what was the exact name of your costume?
disable2040
Scratcher
3 posts

Unable to Save Projects on Windows 10 using Chrome

Oh, sorry for the late reply.
The costume name is my students' Chinese name, I cannot disclose it but it looks like this “中文名字_貓貓_v1.png”.
Scatch works fine after I removed this costume and renamed it to English name.
disable2040
Scratcher
3 posts

Unable to Save Projects on Windows 10 using Chrome

I somehow realise if the image size is too large, Scratch will also crashed too.
ispretty
Scratcher
500+ posts

Unable to Save Projects on Windows 10 using Chrome

disable2040 wrote:

Oh, sorry for the late reply.
The costume name is my students' Chinese name, I cannot disclose it but it looks like this “中文名字_貓貓_v1.png”.
Scatch works fine after I removed this costume and renamed it to English name.
that shouldn't be happening as Scratch is supposed to be compatible with all listed languages. can you figure out what character is causing the problem?
omar99887
Scratcher
26 posts

Unable to Save Projects on Windows 10 using Chrome

maybe your game is too big

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