Discuss Scratch
- Discussion Forums
- » Questions about Scratch
- » Loss of access to your account? - Here's why!
- Olimon7661
-
1000+ posts
Loss of access to your account? - Here's why!
So I've seen people talk about a “hacker” changing people's accounts. While, they are cracking low security passwords, this is another thing. The ST is changing passwords and emails that they feel are in danger, due to recent data breaches. I have “connections” with Griffpatch, and he said this:
Here's some more things: By the way, these aren't hacked accounts. They're CRACKED accounts. People are not hacking you. They're cracking your low security passwords. Here's what cheddargirl said:

This is a reason. Loss of Access to Scratch Accounts
Hey everyone, I just wanted to alert you to something that has affected a number of Scratchers, myself included. As of yesterday, I lost access to my main Griffpatch account, my password wouldn't work, and the password reset didn't go to my main email address any longer! - Disaster!!!! I assumed I'd finally been hacked.
Turns out, the Scratch team had proactively removed passwords / emails from certain accounts due to large scale attacks over the last few weeks. This should only have been done to accounts that they felt were under threat (listed in breached usernames / passwords from other sites, not Scratch itself) - So, if you find you've lost access to your account, fill out the Scratch Contact form: https://scratch.mit.edu/contact-us/ and hopefully they will get back to you soon!!!
I am now back up and running, it just took a little while and a lot of panicking ha! - Now is perhaps a good time to change your passwords if you ever use the same password on other sites!!- I actually don't do that, so not sure why my account was reset like that. Anyhow…
Don't panic! - This is the reason.
All the best Griffpatch
Here's some more things: By the way, these aren't hacked accounts. They're CRACKED accounts. People are not hacking you. They're cracking your low security passwords. Here's what cheddargirl said:
FYI: it would be best to say “cracked accounts” here instead of “hacked accounts” because weak passwords (which are easy to crack) are exactly how the accounts got compromised, not hacking. So the routine advice of having a strong hard-to-guess passwords and changing the password regularly is sufficient enough to keep your account safe.And here's a quote from Blue_Retro_Dragon:
Here are some password tips by floofycat4436: There are a number of accounts in the same situation, so it may take some time to get a direct response back from ST after you receive the automated response. Rest assured, The Scratch Team reviews every Contact Us message, so they will eventually get to yours.
In the meantime, if you receive any spam or hacking threats, silently report the comments without engaging with the user.
To protect your account, make sure you have a secure password that is hard to guess. Also, avoid reusing passwords across different sites, and make sure you're the only one who knows your password.
Also, a xkcd post on password safety, provided by jvvg. You can make a password like the one in the comic with Use a password 8-12+ characters including at least 2-4 letters and numbers. Do not include any personal information, including your birthday, phone number, age, name, etc. An example of a good password would be something like this (but please don't use this one as a password): jk782h7du8l9. Make sure to write your password down on a piece of paper and keep the paper somewhere safe. Also try to change your password every week to a month if you can. This really ensures a secure account.correcthorsebatterystaple.net. first time using the img tag lol!

Last edited by Olimon7661 (Sept. 3, 2025 21:39:52)
- Scratch_Cat_Coder8
-
1000+ posts
Loss of access to your account? - Here's why!
Reported to be stickied!
- 8xa
-
100+ posts
Loss of access to your account? - Here's why!
Reported for sticky
Maybe the title could be a little less agressive, would something like “LOST ACCESS TO YOUR ACCOUNT? READ HERE” be better?
Maybe the title could be a little less agressive, would something like “LOST ACCESS TO YOUR ACCOUNT? READ HERE” be better?
- pasta_enjoyer7
-
1000+ posts
Loss of access to your account? - Here's why!
Reported to be stickied as well!
I'd like to suggest that you maybe include some general password tips (just for ease of access) as well as the cheddargirl quote that explained about the “cracked” vs hacked accounts - sorry, can't find it for the life of me, but I'll attempt to - just to provide some more official information? These are just suggestions, of course.
I'd like to suggest that you maybe include some general password tips (just for ease of access) as well as the cheddargirl quote that explained about the “cracked” vs hacked accounts - sorry, can't find it for the life of me, but I'll attempt to - just to provide some more official information? These are just suggestions, of course.
Last edited by pasta_enjoyer7 (July 8, 2025 20:14:08)
- StarsUnderMoonlight
-
33 posts
Loss of access to your account? - Here's why!
I reported this to be stickied
, thank you for letting the confused (and also probably worried,) Scratchers know, have a nice day/night!

- SushiCat_75
-
500+ posts
Loss of access to your account? - Here's why!
Thank you so much for this great sticky!
- Blue_Retro_Dragon
-
500+ posts
Loss of access to your account? - Here's why!
Congrats on the sticky! It would be great if you could include this post below, ( or of course any variation of it ) - Including steps for users to follow on how they can regain access to their account, as well as tips on how to protect their account moving forward, would be really helpful as well.
There are a number of accounts in the same situation, so it may take some time to get a direct response back from ST after you receive the automated response. Rest assured, The Scratch Team reviews every Contact Us message, so they will eventually get to yours.
In the meantime, if you receive any spam or hacking threats, silently report the comments without engaging with the user.
To protect your account, make sure you have a secure password that is hard to guess. Also, avoid reusing passwords across different sites, and make sure you're the only one who knows your password.
(#4)Found it!
cheddargirl quote that explained about the “cracked” vs hacked accounts - sorry, can't find it for the life of me,
(#6)
it would be best to say “cracked accounts” here instead of “hacked accounts” because weak passwords (which are easy to crack) are exactly how the accounts got compromised, not hacking. So the routine advice of having a strong hard-to-guess password and changing the password regularly is sufficient enough to keep your account safe.
- 8xa
-
100+ posts
Loss of access to your account? - Here's why!
nobody said they don't care about your account… Also the ST isn't hacking anyone, they're just locking people's accounts to protect them from hackers as it said in the post that you clearly didn't read thoroughly Good thing that nobody cares about my account so I'm not getting “hacked” by the ST.
- Olimon7661
-
1000+ posts
Loss of access to your account? - Here's why!
Changed! Reported for sticky
Maybe the title could be a little less agressive, would something like “LOST ACCESS TO YOUR ACCOUNT? READ HERE” be better?

I will add after posting this! Reported to be stickied as well!
I'd like to suggest that you maybe include some general password tips (just for ease of access) as well as the cheddargirl quote that explained about the “cracked” vs hacked accounts - sorry, can't find it for the life of me, but I'll attempt to - just to provide some more official information? These are just suggestions, of course.
- SimonCheeseburger
-
500+ posts
Loss of access to your account? - Here's why!
Thanks for the information!
Also everybody who sees this, make sure to have a strong and long password!
Also everybody who sees this, make sure to have a strong and long password!
Last edited by SimonCheeseburger (July 9, 2025 13:04:13)
- floofycat4436
-
100+ posts
Loss of access to your account? - Here's why!
Great sticky! Like pasta_enjoyer7 and Blue_Retro_Dragon said, I'd recommend giving some tips on how to secure your account, like
Use a password 8-12+ characters including at least 2-4 letters and numbers. Do not include any personal information, including your birthday, phone number, age, name, etc. An example of a good password would be something like this (but please don't use this one as a password): jk782h7du8l9. Make sure to write your password down on a piece of paper and keep the paper somewhere safe. Also try to change your password every week to a month if you can. This really ensures a secure account.
Use a password 8-12+ characters including at least 2-4 letters and numbers. Do not include any personal information, including your birthday, phone number, age, name, etc. An example of a good password would be something like this (but please don't use this one as a password): jk782h7du8l9. Make sure to write your password down on a piece of paper and keep the paper somewhere safe. Also try to change your password every week to a month if you can. This really ensures a secure account.
- SimonCheeseburger
-
500+ posts
Loss of access to your account? - Here's why!
True, I think length and complexity are the main important things Great sticky! Like pasta_enjoyer7 and Blue_Retro_Dragon said, I'd recommend giving some tips on how to secure your account, like
Use a password 8-12+ characters including at least 2-4 letters and numbers. Do not include any personal information, including your birthday, phone number, age, name, etc. An example of a good password would be something like this (but please don't use this one as a password): jk782h7du8l9. Make sure to write your password down on a piece of paper and keep the paper somewhere safe. Also try to change your password every week to a month if you can. This really ensures a secure account.
- pasta_enjoyer7
-
1000+ posts
Loss of access to your account? - Here's why!
Looking back on it, I actually think this post by jvvg may provide a better alternative. Here's the graphic for anyone who doesn't want to click on the post:True, I think length and complexity are the main important things snip

He also provided a link to a password checker, which may be helpful in really securing accounts (or, at least, for peace of mind)
Last edited by pasta_enjoyer7 (July 9, 2025 20:13:47)
- ThisIsTemp1
-
1000+ posts
Loss of access to your account? - Here's why!
I think you should mention that they still need to provide proof that their account is theirs.
Also mention that the proof can be birthdate and gender if they put it in, and unshared projects.
Also mention that the proof can be birthdate and gender if they put it in, and unshared projects.
- SimonCheeseburger
-
500+ posts
Loss of access to your account? - Here's why!
I always like to say you should do long passwords based off of words, because why not, but some people think spamming symbols is better (obviously not) so I never know if I should recommend it.Looking back on it, I actually think this post by jvvg may provide a better alternative. Here's the graphic for anyone who doesn't want to click on the post:True, I think length and complexity are the main important things snip
He also provided a link to a password checker, which may be helpful in really securing accounts (or, at least, for peace of mind)
- MonkeyBean2
-
500+ posts
Loss of access to your account? - Here's why!
note that that originally comes from https://xkcd.com/936/Looking back on it, I actually think this post by jvvg may provide a better alternative. Here's the graphic for anyone who doesn't want to click on the post:True, I think length and complexity are the main important things snip
He also provided a link to a password checker, which may be helpful in really securing accounts (or, at least, for peace of mind)
- SimonCheeseburger
-
500+ posts
Loss of access to your account? - Here's why!
I KNEW it was an xkcd comic when I saw it XDnote that that originally comes from https://xkcd.com/936/Looking back on it, I actually think this post by jvvg may provide a better alternative. Here's the graphic for anyone who doesn't want to click on the post:True, I think length and complexity are the main important things snip
He also provided a link to a password checker, which may be helpful in really securing accounts (or, at least, for peace of mind)
also I tried the password checker and it did seem pretty complicated and accurate
- acohen_bhusd
-
500+ posts
Loss of access to your account? - Here's why!
how did you get stickied and can i make a new version of this topic
- Blue_Retro_Dragon
-
500+ posts
Loss of access to your account? - Here's why!
(#18)You can get a sticky topic if you either a Scratch Team member, get permission from the Scratch Team or have the post ownership transferred to you. Since this topic is very relevant and helpful, the Scratch Team decided to sticky this topic. – That said, it's worth noting that, in general, forums aren't intended to be used for guides.
how did you get stickied
( I know I am not the OP ) but please don’t hassle others into transferring stickies. This topic already provides helpful information therefore creating a new version with the same content is just unnecessary. – Getting stickied isn't a status symbol, it's about sharing useful info with the community, not something to brag about. can i make a new version of this topic
Edit: I’m mentioning this because I’ve noticed you repeatedly asking how to get a sticky ,creating topics in BaG, telling others that “All topics about this issue will be marked as duplicate”, asking for your topic to be stickied ( even when several topics about the same issue where created before you. ) and pressuring others to transfer ownership
Last edited by Blue_Retro_Dragon (July 11, 2025 21:41:53)
- Olimon7661
-
1000+ posts
Loss of access to your account? - Here's why!
I got stickied by asking others to sticky to help the confused. And the whole point of me making this topic is that I know griffpatch, technically and he told me and others that he was locked out. Also as Blue_Retro_Dragon stated, you've been pressuring and begging for a sticky or ownership. Also, the way that I see it, I may be wrong, is that for a new version the owner needs to be inactive or the topic so big that it lags your computer. So, no, I don't give you permission to get ownership. how did you get stickied and can i make a new version of this topic
Last edited by Olimon7661 (July 12, 2025 07:53:07)
- Discussion Forums
- » Questions about Scratch
-
» Loss of access to your account? - Here's why!