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Hi! I'm not quite sure if this is the best place to ask this, and if this counts as a bug/glitch, but…
I'd like to make a new Scratch account. I've done this occasionally before, but because of the recent update, Scratch needs a parent account to confirm.
However, when I wanted to create a new account before, Scratch always provided an extra link for confirmation in the confirmation email in the old system, but now, for some reason there isn't a backup confirmation link sent to the parent account, instead, there is just a big button that is supposed to confirm the same way. Unfortunately, apparently the whole email looks like a screenshot, so the button is pretty much useless and doesn't lead to a link. Is this just me, or are there other people who've gone through the same thing/ is it a glitch? How can I fix this?
I hope that makes sense!

tysm,
- Robin <3

Hello, Robin!

If I understand correctly; when I created an account for roleplaying, it had no extra link, only the button. If the button doesn't work, however, I recommend contacting the Scratch Team. The button worked for me.

Are you using mobile? I've had problems with mobile before.
- Lumi

Scratch team forgot to add the "Having trouble? Copy this link to your browser instead: https://scratch.mit.edu/accounts/email_verify/DHDFU…" text for the account under 16 confirmation email.

YumekiArtz wrote:

Hello, Robin!

If I understand correctly; when I created an account for roleplaying, it had no extra link, only the button. If the button doesn't work, however, I recommend contacting the Scratch Team. The button worked for me.

Are you using mobile? I've had problems with mobile before.
- Lumi

I'm using an iPad I'll try contacting the scratch team! Hopefully that'll help…
Thanks!

- Robin <3