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- SockAlternative
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Scratcher
500+ posts
How long does it take to get a response from the scratch team?
it varies from 2 weeks to 2 months usually
- help_the_animals
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Scratcher
100+ posts
How long does it take to get a response from the scratch team?
It can take a few months
Last edited by help_the_animals (Dec. 2, 2024 00:16:04)
- jvvg
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Scratcher
1000+ posts
How long does it take to get a response from the scratch team?
In my experience usually 1-3 weeks, though one time I got a response the next day (that was due to an account security issue, so my message there may have gotten a higher priority as a result).
- BigNate469
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Scratcher
1000+ posts
How long does it take to get a response from the scratch team?
In my experience usually 1-3 weeks, though one time I got a response the next day (that was due to an account security issue, so my message there may have gotten a higher priority as a result).I think I recall @Za-Chary saying somewhere on a similar question that when he first became FPC, it wasn't working for some reason, he used Contact Us and got a response within a few hours.
So it's definitely based on priority- more important things tend to get answered first.
- Za-Chary
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Scratcher
1000+ posts
How long does it take to get a response from the scratch team?
I think I recall @Za-Chary saying somewhere on a similar question that when he first became FPC, it wasn't working for some reason, he used Contact Us and got a response within a few hours.Correct; I sent a message at like 4am or something, and got a response around 7am.

These days I receive responses through Contact Us in about 1-2 weeks.
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