How long do reports take to review?

moss-shadow

There's a really serious, illegal thing happening right now that I've been reporting, and by illegal, I mean kids CAN'T be exposed to this on a kid's site, but it's been several days and several kids have already seen it, but I've reported these things like every day, but they're still not down. I've even emailed ScratchTeam about it, but they're still up and exposing kids to very gross words.

I'm wondering if there's any way to get these projects/comments taken down faster because ST leaving them up is exposing more and more children to these adult topics.

-Stxrdustt_

I really hope ST does remove them, but they may not. One time, this bully was using bad language/being homophobic and I reported him, and I got my friends to report too, but his comments weren't deleted, nor were his projects, and emailing ST was a waste of time. So me and my friend tried an experiment, I made an account and bullied myself, then reported that account not only as myself, but used some alts and got my friend to report, too…after a few months, we realized ST isn't going to do anything, and I stopped bullying myself. The report button and emailing ST, I've noticed, only have a 50% chance that they'll work. Sometimes I feel like ST uses their time to ban people for no reason rather to deal with issues like the one you found.
I've seen a lot of other users going through the same problem, so the answer to the question it could be in a couple days, or never.

Last edited by -Stxrdustt_ (March 28, 2024 18:34:39)

ilovestories

-Stxrdustt_ wrote:
I really hope ST does remove them, but they may not. One time, this bully was using bad language/being homophobic and I reported him, and I got my friends to report too, but his comments weren't deleted, nor were his projects, and emailing ST was a waste of time. So me and my friend tried an experiment, I made an account and bullied myself, then reported that account not only as myself, but used some alts and got my friend to report, too…after a few months, we realized ST isn't going to do anything, and I stopped bullying myself. The report button and emailing ST, I've noticed, only have a 50% chance that they'll work. Sometimes I feel like ST uses their time to ban people for no reason rather to deal with issues like the one you found.

Report the comments, not the user.
Reporting the user is for something wrong on the profile.

(As for the main question, I don't really know the answer.)

undeterministic

-Stxrdustt_ wrote:
I really hope ST does remove them, but they may not. One time, this bully was using bad language/being homophobic and I reported him, and I got my friends to report too, but his comments weren't deleted, nor were his projects, and emailing ST was a waste of time. So me and my friend tried an experiment, I made an account and bullied myself, then reported that account not only as myself, but used some alts and got my friend to report, too…after a few months, we realized ST isn't going to do anything, and I stopped bullying myself. The report button and emailing ST, I've noticed, only have a 50% chance that they'll work. Sometimes I feel like ST uses their time to ban people for no reason rather to deal with issues like the one you found.

please answer the question instead of venting. it depends on how active scratch is. during the summer it will take only a couple of days but right now with everybody on it takes maybe a week or so.

-Stxrdustt_

undeterministic wrote:
-Stxrdustt_ wrote:
I really hope ST does remove them, but they may not. One time, this bully was using bad language/being homophobic and I reported him, and I got my friends to report too, but his comments weren't deleted, nor were his projects, and emailing ST was a waste of time. So me and my friend tried an experiment, I made an account and bullied myself, then reported that account not only as myself, but used some alts and got my friend to report, too…after a few months, we realized ST isn't going to do anything, and I stopped bullying myself. The report button and emailing ST, I've noticed, only have a 50% chance that they'll work. Sometimes I feel like ST uses their time to ban people for no reason rather to deal with issues like the one you found.
please answer the question instead of venting. it depends on how active scratch is. during the summer it will take only a couple of days but right now with everybody on it takes maybe a week or so.

Sorry if I appear like I'm venting. I just wanted to point out, they hardly ever ban bad users.

LP372

Huh, i've had reports answered in a few minutes. Just keep reporting it.

ilovestories wrote:
-Stxrdustt_ wrote:
I really hope ST does remove them, but they may not. One time, this bully was using bad language/being homophobic and I reported him, and I got my friends to report too, but his comments weren't deleted, nor were his projects, and emailing ST was a waste of time. So me and my friend tried an experiment, I made an account and bullied myself, then reported that account not only as myself, but used some alts and got my friend to report, too…after a few months, we realized ST isn't going to do anything, and I stopped bullying myself. The report button and emailing ST, I've noticed, only have a 50% chance that they'll work. Sometimes I feel like ST uses their time to ban people for no reason rather to deal with issues like the one you found.
Report the comments, not the user.
Reporting the user is for something wrong on the profile.

(As for the main question, I don't really know the answer.)

Where did they say that?

-Stxrdustt_ wrote:
I really hope ST does remove them, but they may not. One time, this bully was using bad language/being homophobic and I reported him, and I got my friends to report too, but his comments weren't deleted, nor were his projects, and emailing ST was a waste of time. So me and my friend tried an experiment, I made an account and bullied myself, then reported that account not only as myself, but used some alts and got my friend to report, too…after a few months, we realized ST isn't going to do anything, and I stopped bullying myself. The report button and emailing ST, I've noticed, only have a 50% chance that they'll work. Sometimes I feel like ST uses their time to ban people for no reason rather to deal with issues like the one you found.
I've seen a lot of other users going through the same problem, so the answer to the question it could be in a couple days, or never.

Sometimes it's an accident, i've seen people false-banned for being ‘collab accounts’

Projects I want people to see:
https://scratch.mit.edu/projects/1018171720

jvvg

LP372 wrote:
Huh, i've had reports answered in a few minutes. Just keep reporting it.
ilovestories wrote:
Reporting the user is for something wrong on the profile.

(As for the main question, I don't really know the answer.)
Where did they say that?

Here

cheddargirl wrote:
we have seen waaaaay too many people use the profile report page to report users for projects or comments without ever flagging the project or comment itself, and with this new system we don't want to encourage use of the profile report system for that purpose

Professional web developer and lead engineer on the Scratch Wiki
Maybe the Scratch Team isn't so bad — Why the April Fools' Day forum didn't work last year

LP372

jvvg wrote:
LP372 wrote:
Huh, i've had reports answered in a few minutes. Just keep reporting it.
ilovestories wrote:
Reporting the user is for something wrong on the profile.

(As for the main question, I don't really know the answer.)
Where did they say that?

Here

cheddargirl wrote:
we have seen waaaaay too many people use the profile report page to report users for projects or comments without ever flagging the project or comment itself, and with this new system we don't want to encourage use of the profile report system for that purpose

No, i meant where did the OP say they were reporting the profile?

Projects I want people to see:
https://scratch.mit.edu/projects/1018171720

Paddle2See

-Stxrdustt_ wrote:
Sorry if I appear like I'm venting. I just wanted to point out, they hardly ever ban bad users.

I work in the group and know for a fact that lots of “bad users” are blocked daily. I'm sorry if you have counter-examples. I suggest in those cases that you use the Contact Us link (at the bottom of every page, too) to message the Scratch Team directly if a situation is not being resolved that you have reported with the Report buttons.

Scratch Team Member, kayak and pickleball enthusiast, cat caregiver.

This is my forum signature! On a forum post, it is okay for Scratchers to advertise in their forum signature. The signature is the stuff that shows up below the horizontal line on the post. It will show up on every post I make.
(credit to Za-Chary)

;

-Stxrdustt_

Paddle2See wrote:
-Stxrdustt_ wrote:
Sorry if I appear like I'm venting. I just wanted to point out, they hardly ever ban bad users.
I work in the group and know for a fact that lots of “bad users” are blocked daily. I'm sorry if you have counter-examples. I suggest in those cases that you use the Contact Us link (at the bottom of every page, too) to message the Scratch Team directly if a situation is not being resolved that you have reported with the Report buttons.

Thanks for the advice. I have tried before, though, and I didn't get a response.

Starry_Animations

In an attempt to answer the question: the last time I reported a project, it was a week or two before it was taken down.

lgrov44

moss-shadow wrote:
There's a really serious, illegal thing happening right now that I've been reporting, and by illegal, I mean kids CAN'T be exposed to this on a kid's site, but it's been several days and several kids have already seen it, but I've reported these things like every day, but they're still not down. I've even emailed ScratchTeam about it, but they're still up and exposing kids to very gross words.

I'm wondering if there's any way to get these projects/comments taken down faster because ST leaving them up is exposing more and more children to these adult topics.

The only way this can be done is if you contact the Scratch team somehow, and the only way this can be done is through their Scratch profile, Contact Us and Reporting. So if you have alrighty done that, all you can do is, without spamming of course, resend those messages.

Last edited by lgrov44 (March 28, 2024 21:10:00)

lgrov44, an Australian Scratcher whose most famous for his follows, followed by his activity, especially on Discussion Forums, and his follower count. Is also a remix chainer and school student. Identifies as bisexual.

My top 3 favourite people:
1. @Higgies (deleted) - First Follower, Thank you so much! (Wish you could see this…)
2. @Dubstepv1 (Banned/Moved) - Remix Chainer
3. @GIitchInTheMatrix (Moved to @GlitchedThrough) - Many small things.
Still looking for one of my first followers who are still active.

_WinterskyWarriors_

I have contacted ST about a bad person and they didn't do much, so it doesn't always work. They did remove a few projects by this person, but there's one that hasn't been even though many people have reported it.

Paddle2See

moss-shadow wrote:
There's a really serious, illegal thing happening right now that I've been reporting, and by illegal, I mean kids CAN'T be exposed to this on a kid's site, but it's been several days and several kids have already seen it, but I've reported these things like every day, but they're still not down. I've even emailed ScratchTeam about it, but they're still up and exposing kids to very gross words.

I'm wondering if there's any way to get these projects/comments taken down faster because ST leaving them up is exposing more and more children to these adult topics.

If you are still having issues after using the Report button - use the Contact Us link (at the bottom of every page, too) to message the Scratch Team directly. Or, if you already have an open issue email connection - you can respond to that. Bear in mind that the Scratch Team may have a different interpretation of the reported material than you do.

Scratch Team Member, kayak and pickleball enthusiast, cat caregiver.

This is my forum signature! On a forum post, it is okay for Scratchers to advertise in their forum signature. The signature is the stuff that shows up below the horizontal line on the post. It will show up on every post I make.
(credit to Za-Chary)

;

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