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infinitedabber200
Scratcher
2 posts

Not getting my password reset email, support won’t respond (please help)

I’ve tried to reset my password to no avail and support won’t answer my emails. The account is Isaac10998. I’ve supplied DoB, email, everything. Please help.

Last edited by infinitedabber200 (March 22, 2024 21:44:00)


Yes, I know my name is.. not that good. You don’t have to tell me.
if on edge, stop:: motion
Quantum1993
Scratcher
100+ posts

Not getting my password reset email, support won’t respond (please help)

infinitedabber200 wrote:

I’ve tried to reset my password to no avail and support won’t answer my emails. The account is Isaac10998. I’ve supplied DoB, email, everything. Please help.
Do you happen to be using a school-managed device? If so, the email might keep getting blocked.


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infinitedabber200
Scratcher
2 posts

Not getting my password reset email, support won’t respond (please help)

Quantum1993 wrote:

infinitedabber200 wrote:

I’ve tried to reset my password to no avail and support won’t answer my emails. The account is Isaac10998. I’ve supplied DoB, email, everything. Please help.
Do you happen to be using a school-managed device? If so, the email might keep getting blocked.
No, the device isn't school managed. It's hooked up to an iCloud email, if that has anything to do with it.

Yes, I know my name is.. not that good. You don’t have to tell me.
if on edge, stop:: motion

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