Discuss Scratch

ScreechFromDoors65
Scratcher
3 posts

My password is not working!

My password for @Alexboygaming isn’t working! It’s right but it says it’s wrong! Help me!
-Valtren-
Scratcher
1000+ posts

My password is not working!

you could try resetting it to something new.
AnotherTwentyFour
Scratcher
100+ posts

My password is not working!

When you signing in into your account, you can see “Need Help?” next to the “Sign in” button. Click that and follow the instructions given to reset your account password.
ScreechFromDoors65
Scratcher
3 posts

My password is not working!

AnotherTwentyFour wrote:

When you signing in into your account, you can see “Need Help?” next to the “Sign in” button. Click that and follow the instructions given to reset your account password.
I tried that and after I did that, I entered the password again and it didn’t work
ThreeHP
Scratcher
88 posts

My password is not working!

Contact scratch about this, that's where you will get help
imfh
Scratcher
1000+ posts

My password is not working!

ScreechFromDoors65 wrote:

AnotherTwentyFour wrote:

When you signing in into your account, you can see “Need Help?” next to the “Sign in” button. Click that and follow the instructions given to reset your account password.
I tried that and after I did that, I entered the password again and it didn’t work
When you reset your password, they send you a link in your email. Did you use the link or just try to use your password that doesn’t work again?
ScreechFromDoors65
Scratcher
3 posts

My password is not working!

imfh wrote:

ScreechFromDoors65 wrote:

AnotherTwentyFour wrote:

When you signing in into your account, you can see “Need Help?” next to the “Sign in” button. Click that and follow the instructions given to reset your account password.
I tried that and after I did that, I entered the password again and it didn’t work
When you reset your password, they send you a link in your email. Did you use the link or just try to use your password that doesn’t work again?
Somehow the next day I was able to get in.
Zydrolic
Scratcher
1000+ posts

My password is not working!

ScreechFromDoors65 wrote:

(#7)
Somehow the next day I was able to get in.
The servers have a bit of issues.

Just keep trying to login if that happens.

If atleast 20 attempts pass, then you might be better off resetting password, if that don't work after another atleast 5, then Contact-Us.
imfh
Scratcher
1000+ posts

My password is not working!

Zydrolic wrote:

ScreechFromDoors65 wrote:

(#7)
Somehow the next day I was able to get in.
The servers have a bit of issues.

Just keep trying to login if that happens.

If atleast 20 attempts pass, then you might be better off resetting password, if that don't work after another atleast 5, then Contact-Us.
It is also possible that your IP address was banned. I sometimes use a VPN, and if I forget to turn it off, it sometimes tells me that I am IP banned. Sometimes, it won’t tell you that your IP address is banned and it won’t let you login. It will just spin when you hit login.

Usually it tells you if you are IP banned when you visit the forums though… You also wouldn’t be able to login with other accounts.

Last edited by imfh (Oct. 20, 2023 19:23:54)

Powered by DjangoBB