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puppygirlEliza2010
Scratcher
100+ posts

How long does the appeals process take?

If you get pema-banned, you have to appeal. How long does the appeals process take?

Last edited by puppygirlEliza2010 (Aug. 5, 2022 14:43:01)

jvvg
Scratcher
1000+ posts

How long does the appeals process take?

According to cheddargirl, a Scratch Team member: (source):

cheddargirl wrote:

Due to the COVID pandemic, we had about 6x more website activity, and with greater number of people came more bad apples, which means more blocks and more appeals as a result. The wait time (assuming you have received the bot's receipt message) will take several weeks. So, unfortunately, waiting months is kind of normal.

TLDR: Quite a while.
RL1123
Scratcher
1000+ posts

How long does the appeals process take?

jvvg wrote:

TLDR: Quite a while.
I think it probably wouldn't be as long as before since COVID has dialed down, but according to multiple users in the past, they've either taken several weeks to months.
Sliverus
Scratcher
1000+ posts

How long does the appeals process take?

RL1123 wrote:

jvvg wrote:

TLDR: Quite a while.
I think it probably wouldn't be as long as before since COVID has dialed down, but according to multiple users in the past, they've either taken several weeks to months.
The thing is, I think I've heard varied responses… Some users say it takes a few days, some users have to wait weeks, months… Some users just never receive a reply.

Basically what I'm trying to say is: ST is a group of humans, so it can drastically vary from person to person. There's no set time

Last edited by Sliverus (Aug. 4, 2022 21:48:49)

GentleX
Scratcher
94 posts

How long does the appeals process take?

May take months and months
Flowermanvista
Scratcher
1000+ posts

How long does the appeals process take?

Here's a data point: I got banned indefinitely on November 17, 2021, and I sent my appeal the next day. They replied to my appeal and unbanned me on December 29 (5 weeks and 6 days). My case was relatively minor, and it's my only ban, so this is essentially the best-case scenario. Other cases that result in any back-and-forth between you and the ST could easily take a lot longer, but I'd suggest 1 month as a lower bound.
Adzboy
Scratcher
1000+ posts

How long does the appeals process take?

Generally between a week and a month. Sometimes longer
OnTheCode99
Scratcher
500+ posts

How long does the appeals process take?

puppygirlEliza2010 wrote:

If you get pema-banned, you have to appeal. How long does the appeals process take?


It would take like 1 month, but they will read the appeal eventually.
puppygirlEliza2010
Scratcher
100+ posts

How long does the appeals process take?

OnTheCode99 wrote:

puppygirlEliza2010 wrote:

If you get pema-banned, you have to appeal. How long does the appeals process take?


It would take like 1 month, but they will read the appeal eventually.
Why did you quote the op (me)

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