Discuss Scratch

xXNico
Scratcher
9 posts

Appeals

Hello, ive recently got banned due to account sharing 2 months ago. Am I allowed to place my account username here and scratch team can look at my appeal. Im really sorry, im just curious. Also ive sent appeals and no response so maybe theve overlooked it? Idk
Tyler_nfs123
Scratcher
1000+ posts

Appeals

xXNico wrote:

Hello, ive recently got banned due to account sharing 2 months ago. Am I allowed to place my account username here and scratch team can look at my appeal. Im really sorry, im just curious. Also ive sent appeals and no response so maybe theve overlooked it? Idk
You have to wait for sometime at least so that the scratch team can answer you
xXNico
Scratcher
9 posts

Appeals

I mean I've sent 6 appeals and it has been 2 months since I sent one. Is that normal? They usually respond within 1 week
Tyler_nfs123
Scratcher
1000+ posts

Appeals

xXNico wrote:

I mean I've sent 6 appeals and it has been 2 months since I sent one. Is that normal? They usually respond within 1 week
In some cases they might respond after half a year
Sliverus
Scratcher
1000+ posts

Appeals

xXNico wrote:

I mean I've sent 6 appeals and it has been 2 months since I sent one. Is that normal? They usually respond within 1 week
They're just busy, just keep sending more every so often and they'll get the message eventually
xXNico
Scratcher
9 posts

Appeals

Ok, ill be back lol
cheddargirl
Scratch Team
1000+ posts

Appeals

xXNico wrote:

I mean I've sent 6 appeals and it has been 2 months since I sent one. Is that normal? They usually respond within 1 week
Due to the COVID pandemic, we had about 6x more website activity, and with greater number of people came more bad apples, which means more blocks and more appeals as a result. The wait time (assuming you have received the bot's receipt message) will take several weeks. So, unfortunately, waiting months is kind of normal.

That said, if it was a shared account, it may have been overlooked on purpose since shared accounts are not eligible for appeal unless the appeal has some kind of proof that the block has been converted into a single-user account. If you haven't done so in earlier appeals, I would recommend submitting the appeal from the e-mail used to create the account.

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