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matthewdeveloper
New Scratcher
6 posts

Lost password and There are no email in my account.

Hello Scratch Community, I have a problem that my first account wich contains my CS50 project was lost.
My password manager accidentally forgot to save it and now I was a very big problem.
I tried to reset the password by entering my email, It says “ No account associated with the email”
I tried to reset the password by entering my username, It says “Check your email for resetting the password”

Nothing had came into my email, neither did the first email confirmation.
Spam folder are empty, and I don't know what happens.
I create this account and the verify email did get sent. What a luck.

Is there anything can the Scratch Team do to recover my main account ? My main projects are stuck there

The project link : scratch.mit.edu/projects/469455430/
My username on the first account: tirtagt
My email on the first account : (removed by moderator - please don't share personal information)

My email on this new account : (removed by moderator - please don't share personal information)
My username on this new account : matthewdeveloper

Last edited by Paddle2See (Jan. 7, 2021 09:51:05)

Scratchy697
Scratcher
1000+ posts

Lost password and There are no email in my account.

There is a third party viewer for scratch projects, and i was able to recover your project
Here's the link
also no need to leak your email
Just use contact us when there are problems like these
get ninja'd lol

Last edited by Scratchy697 (Jan. 7, 2021 09:09:57)

Resince
Scratcher
100+ posts

Lost password and There are no email in my account.

If there is no way for the Scratch Team to authenticate that the account is yours, then I doubt that much can be done. I'd recommend attempting to reset your password another time and checking all folders.

Regarding your project, you are in luck.

Turbowarp allows you to view projects, even if they had not been made public. Using the link you had sent, I was able to load it here. You can go to file and then click “save to your computer” in order to save it. From there, you can reimport it into scratch by creating a new project, going to file, and clicking “load from your computer”



Hope this helps and best of luck!
For any other projects lost, you might want to consider checking your search history and entering their ID on turbowarp.
matthewdeveloper
New Scratcher
6 posts

Lost password and There are no email in my account.

Scratchy697 wrote:

There is a third party viewer for scratch projects, and i was able to recover your project
Here's the link
also no need to leak your email
Just use contact us when there are problems like these
get ninja'd lol

I did use contact us button but sadly…. no one responded in 4 days.
Scratchy697
Scratcher
1000+ posts

Lost password and There are no email in my account.

matthewdeveloper wrote:

I did use contact us button but sadly…. no one responded in 4 days.
Contact us does take weeks or months because of how much people send them messages
matthewdeveloper
New Scratcher
6 posts

Lost password and There are no email in my account.

Resince wrote:

If there is no way for the Scratch Team to authenticate that the account is yours, then I doubt that much can be done. I'd recommend attempting to reset your password another time and checking all folders.

Regarding your project, you are in luck.

Turbowarp allows you to view projects, even if they had not been made public. Using the link you had sent, I was able to load it here. You can go to file and then click “save to your computer” in order to save it. From there, you can reimport it into scratch by creating a new project, going to file, and clicking “load from your computer”

Hope this helps and best of luck!
For any other projects lost, you might want to consider checking your search history and entering their ID on turbowarp.
Hi thanks for the tutorial, however Turbowarp also had an issue for my project.
“Could not save file. (NotAllowedError: The request is not allowed by the user agent or the platform in the current context.)”

Interesting error ?
matthewdeveloper
New Scratcher
6 posts

Lost password and There are no email in my account.

Scratchy697 wrote:

matthewdeveloper wrote:

I did use contact us button but sadly…. no one responded in 4 days.
Contact us does take weeks or months because of how much people send them messages
Auch I see, that's why I don't receive any response yet.
Hopefully this TurboWarp can help a bit
Scratchy697
Scratcher
1000+ posts

Lost password and There are no email in my account.

matthewdeveloper wrote:

Resince wrote:

If there is no way for the Scratch Team to authenticate that the account is yours, then I doubt that much can be done. I'd recommend attempting to reset your password another time and checking all folders.

Regarding your project, you are in luck.

Turbowarp allows you to view projects, even if they had not been made public. Using the link you had sent, I was able to load it here. You can go to file and then click “save to your computer” in order to save it. From there, you can reimport it into scratch by creating a new project, going to file, and clicking “load from your computer”

Hope this helps and best of luck!
For any other projects lost, you might want to consider checking your search history and entering their ID on turbowarp.
Hi thanks for the tutorial, however Turbowarp also had an issue for my project.
“Could not save file. (NotAllowedError: The request is not allowed by the user agent or the platform in the current context.)”

Interesting error ?
Strange, i was able to do so, try selecting the option below
matthewdeveloper
New Scratcher
6 posts

Lost password and There are no email in my account.

Yep it seems like not working, but I tried the legacy one and it worked.

Thanks for helping !
Scratchy697
Scratcher
1000+ posts

Lost password and There are no email in my account.

But please, remove the emails
matthewdeveloper
New Scratcher
6 posts

Lost password and There are no email in my account.

Scratchy697 wrote:

But please, remove the emails
How ? I don't see a way to edit message, should I delete it instead ?
I don't mind sharing my email, It's just like my online name, nothing special haha.

Edited : Oh nevermind, an moderator just edited it

Last edited by matthewdeveloper (Jan. 7, 2021 10:02:39)

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