Discuss Scratch

moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

My browser / operating system: ChromeOS 12239.2.0, Chrome 76.0.3809.121, No Flash version detected

When I go to a studio, especially big ones, like PPTBF and large RP studios, the comments just load and load. Is anyone else experiencing this problem?
-chaitea
Scratcher
39 posts

Comments taking a long time to load in studios

Yes! (I use google and internet explorer and I have a Windows 10.) The comments just load and load and when I reload, it signs me out of my account. This has been happening since 3.0 came out, and it is very annoying and makes it hard to do work. It would be great if the ST could fix this!

Last edited by -chaitea (Sept. 13, 2019 22:29:30)

moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

-chaitea wrote:

Yes! (I use google and internet explorer and I have a Windows 10.) The comments just load and load and when I reload, it signs me out of my account.
For me, if I reload, it just keeps loading
Leafsparkle
Scratcher
100+ posts

Comments taking a long time to load in studios

Does it have anything to do with the bug I detailed here?

If so, we have a few fixes. The one I've tried, and which works, is leaving another comment on the affected page (for example, if it's a studio, going to the studio's comments section and posting another comment). Then, when you reload the page, the comments you couldn't see before because the page was loading forever should show up.

Let me know if this helped!
moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

Leafsparkle wrote:

Does it have anything to do with the bug I detailed here?

If so, we have a few fixes. The one I've tried, and which works, is leaving another comment on the affected page (for example, if it's a studio, going to the studio's comments section and posting another comment). Then, when you reload the page, the comments you couldn't see before because the page was loading forever should show up.

Let me know if this helped!
Yeah, I don't get signed out, and even if I post a new comment at the top, it still doesn't load.
pandagirl1019
Scratcher
45 posts

Comments taking a long time to load in studios

Yes! I use Safari, and none of the comments will load on any large studios for me either. It’s really annoying.

Last edited by pandagirl1019 (Sept. 14, 2019 02:00:35)

moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

pandagirl1019 wrote:

Yes! I use Safari, and none of the comments will load on any large studios for me either. It’s really annoying.
It's really annoying. I can't reply in studios such as TFCRP (The Four Clans RP), any of the big LGBTQ+ studios, or PPTBF, which is really annoying, because I can't add the projects people propose. I hope this gets fixed soon.
pandagirl1019
Scratcher
45 posts

Comments taking a long time to load in studios

I have absolutely no idea why it’s doing it, and it doesn’t sign me out either. >_<
moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

pandagirl1019 wrote:

I have absolutely no idea why it’s doing it, and it doesn’t sign me out either. >_<
For a while, I would get signed out (like a few weeks ago), and back then, I would use the “post a new comment at the top” trick. But now, it just seems to load endlessly.
pandagirl1019
Scratcher
45 posts

Comments taking a long time to load in studios

miriyanguyen wrote:

pandagirl1019 wrote:

I have absolutely no idea why it’s doing it, and it doesn’t sign me out either. >_<
For a while, I would get signed out (like a few weeks ago), and back then, I would use the “post a new comment at the top” trick. But now, it just seems to load endlessly.

Yeah, I still get signed out on some things, but if I switch tabs or something it goes back (I still won’t see the comment that I wanted to though) pretty much to normal! The PPTBF studio is not working at all.
moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

pandagirl1019 wrote:

miriyanguyen wrote:

pandagirl1019 wrote:

I have absolutely no idea why it’s doing it, and it doesn’t sign me out either. >_<
For a while, I would get signed out (like a few weeks ago), and back then, I would use the “post a new comment at the top” trick. But now, it just seems to load endlessly.

Yeah, I still get signed out on some things, but if I switch tabs or something it goes back (I still won’t see the comment that I wanted to though) pretty much to normal! The PPTBF studio is not working at all.
It seems to work on my tablet now.
god286
Scratcher
1000+ posts

Comments taking a long time to load in studios

Have you tried clearing your cache?
moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

god286 wrote:

Have you tried clearing your cache?
I'll try that now
moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

god286 wrote:

Have you tried clearing your cache?
Oh my goodness! It worked! Thank you so, so much! If this ever happens again, that's the first thing I'll do.
docishi
Scratcher
46 posts

Comments taking a long time to load in studios

That happens to me too. But in profiles too. And sometimes, if I post a comment, then reload, it doesn't show. Then I post it again and it happens again. Then after 5-6 times of reloading, there are like 5 duplicates
pandagirl1019
Scratcher
45 posts

Comments taking a long time to load in studios

Yeah same!
moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

docishi wrote:

That happens to me too. But in profiles too. And sometimes, if I post a comment, then reload, it doesn't show. Then I post it again and it happens again. Then after 5-6 times of reloading, there are like 5 duplicates

pandagirl1019 wrote:

Yeah same!
Try clearing your cache, if possible
god286
Scratcher
1000+ posts

Comments taking a long time to load in studios

miriyanguyen wrote:

god286 wrote:

Have you tried clearing your cache?
Oh my goodness! It worked! Thank you so, so much! If this ever happens again, that's the first thing I'll do.
Happy to help ;)
god286
Scratcher
1000+ posts

Comments taking a long time to load in studios

I can say that clearing your cache forces a totally new copy of the scratch site to run
moonlark-
Scratcher
100+ posts

Comments taking a long time to load in studios

god286 wrote:

I can say that clearing your cache forces a totally new copy of the scratch site to run
Yes, so you do have to sign in again, but it could be worse. And at least you can access studio comments again

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