My browser / operating system: Windows NT 10.0, Firefox 68.0, No Flash Version Detected

I keep on getting logged out. Anyone having this same problem, had it before, or knows how to fix it?

Chessguy270 wrote:

My browser / operating system: Windows NT 10.0, Firefox 68.0, No Flash Version Detected

I keep on getting logged out. Anyone having this same problem, had it before, or knows how to fix it?

This is a glitch happening to lots of people, @paddle2see* said that it is temporary.

Dupe

Banana

A lot of people seem to have issues with it. It's currently being investigated and worked on. From this topic:

Paddle2See wrote:

Hang in there! The developers warned us that there might be some problems in that area while they were shifting things around. It should be temporary.

I've been having the same problem. I thought it was a result of the recent maintenance. Thankfully, it's not as bad as the maintenance back in June when - three days after - there were serious issues with the messages. At least it looks like the team is looking into it, so hopefully it'll be fixed soon.

frostfleur wrote:

I've been having the same problem. I thought it was a result of the recent maintenance. Thankfully, it's not as bad as the maintenance back in June when - three days after - there were serious issues with the messages. At least it looks like the team is looking into it, so hopefully it'll be fixed soon.

which problems? i don't remember any problems related to messages, but i do remember a old error that happened a while ago after a Server error. the site's Polish language (and maybe others) became english, but that was later fixed

We are reporting on the issue of logging out without permission at here. As a result, I know only at this stage,
① Move to another page in scratch after notifications such as messages cannot be read.
② Move to another page in scratch after the profile message cannot be read.
These two seem to be th e main causes.
I hope this helps to solve even a little.

kokastar wrote:

We are reporting on the issue of logging out without permission at here. As a result, I know only at this stage,
① Move to another page in scratch after notifications such as messages cannot be read.
② Move to another page in scratch after the profile message cannot be read.
These two seem to be th e main causes.
I hope this helps to solve even a little.

Sorry that you're seeing these problems. They are probably related to physically moving some servers to a new location. It's possible this issue has now been fixed. Please let us know if you are continuing to see these problems.

- Colby

codubee wrote:

kokastar wrote:

We are reporting on the issue of logging out without permission at here. As a result, I know only at this stage,
① Move to another page in scratch after notifications such as messages cannot be read.
② Move to another page in scratch after the profile message cannot be read.
These two seem to be th e main causes.
I hope this helps to solve even a little.

Sorry that you're seeing these problems. They are probably related to physically moving some servers to a new location. It's possible this issue has now been fixed. Please let us know if you are continuing to sees these problems.

- Colby

Okay, thanks.

codubee wrote:

kokastar wrote:

We are reporting on the issue of logging out without permission at here. As a result, I know only at this stage,
① Move to another page in scratch after notifications such as messages cannot be read.
② Move to another page in scratch after the profile message cannot be read.
These two seem to be th e main causes.
I hope this helps to solve even a little.

Sorry that you're seeing these problems. They are probably related to physically moving some servers to a new location. It's possible this issue has now been fixed. Please let us know if you are continuing to see these problems.

- Colby

Now I seeing this problem. But I understand about this problem by your comment. Thank you for inform us.

If you delete a comment on a usr's profile page,
the notification message disappears from the message page.

After deleting the comment,
If you try to jump to the deleted comment without reloading the message page, you will be forcely signed out.

From above,
I assume the following.

There is originally a problem that trying to jump to a deleted comment occurs signed out.

Recently, troubles with database synchronization or something else are sometimes occurring,
and also,
when a comment is temporarily not reflected in the database,
this phenomenon will occur.

Workaround:
It seems to be fixed for the time being by getting another comment from the same person another ANY account.
But, Maybe soon…

I've been having this issue when replying to studios.
The only way around it is to post a random comment to see the one that didn't show up/logged you out when you tried to see it.
I've been dealing with it for about a month now.

i have been having an issue where it logs me out it has only been going on for a while and not much i don't know if i should be concerned or how long this will keep happening but its just a problem

,

I got logged out yesterday and it took so long to sign back in luckily nothing changed.

i keep getting logged out every 5 days, can someone tell me what's going on?

I need help with getting logged out too, just for me it's when I try to edit a project, or view a project. Also on the homepage the sign in button doesn't appear until after a minute.

When I was about to finish something, I noticed that scratch logged me out after a couple of weeks. I was REALLY sad and mad at the same time, I'm pretty sure scratch logs us out because of the code in scratch

PicklezKitty wrote:

When I was about to finish something, I noticed that scratch logged me out after a couple of weeks. I was REALLY sad and mad at the same time, I'm pretty sure scratch logs us out because of the code in scratch

That can't be the case because when I get logged out, it's either because I logged in with a different device, I cleared my cookies for Scratch (therefore the data is deleted from that specific computer), or I'm inactive.

SIgning in on different device can sign you out.