Discuss Scratch

l_AAA_l
Scratcher
16 posts

Account bug report

My browser / operating system: Windows NT 10.0, Chrome 78.0.3872.0, Flash 32.0 (release 0)

Every time I go to a different page on the website it logs me out and it's getting so annoying please fix.
whiteandblackcat
Scratcher
1000+ posts

Account bug report

You'll need to give a bit more information for the ST to be able to help. Are you switching between alt accounts? Does it do it if you click a link to a project or just every time you open a new tab and type in “scratch”? Have you set your account to “remember me”? Details like the above can help the ST work out the problem, the issue you are experiencing isn't necessarily a problem with scratch, it might be a problem on your end
whiteandblackcat
Scratcher
1000+ posts

Account bug report

From this topic:

Paddle2See wrote:

Hang in there! The developers warned us that there might be some problems in that area while they were shifting things around. It should be temporary.
There seems to be some issues currently, hopefully they'll be fixed soon
l_AAA_l
Scratcher
16 posts

Account bug report

I do not have alts when I go to a different page on the tab scratch logs me out it just happened when I tried to view your reply.
cheddargirl
Scratch Team
1000+ posts

Account bug report

l_AAA_l wrote:

I do not have alts when I go to a different page on the tab scratch logs me out it just happened when I tried to view your reply.
Usually a login/logout problem can happen due to a messed up browser cache (which can often occur after a website update). Did you try to clear out your browser cache and then log in again?
cju312
Scratcher
22 posts

Account bug report

This happens with me too, Whenever I go to my stuff, it logs me out.
l_AAA_l
Scratcher
16 posts

Account bug report

I don't know how to clear my cache
CatsUnited
Scratcher
1000+ posts

Account bug report

l_AAA_l wrote:

I don't know how to clear my cache
Click on the three dots on the top right of your browser window and then select Settings. On the sidebar that will appear in the settings page, click on Advanced > Privacy and Security. Click on clear browsing data, and on the dialog box that appears, select only the cache to be cleared.
l_AAA_l
Scratcher
16 posts

Account bug report

Thanks
thisandagain
Forum Moderator
500+ posts

Account bug report

Hi folks. This issue should now be resolved. Please let us know if you continue to have problems with getting logged out of your account. Thanks!
l_AAA_l
Scratcher
16 posts

Account bug report

thank you thisandagain
studio989
Scratcher
47 posts

Account bug report

Me too!
Morimop
Scratcher
1000+ posts

Account bug report

thisandagain wrote:

Hi folks. This issue should now be resolved. Please let us know if you continue to have problems with getting logged out of your account. Thanks!
It isn't solved. This is still happening to me when I enter a scratch page.
My browser / operating system: Windows NT 10.0, Chrome 76.0.3809.132, No Flash version detected
cheddargirl
Scratch Team
1000+ posts

Account bug report

Morimop wrote:

thisandagain wrote:

Hi folks. This issue should now be resolved. Please let us know if you continue to have problems with getting logged out of your account. Thanks!
It isn't solved. This is still happening to me when I enter a scratch page.
My browser / operating system: Windows NT 10.0, Chrome 76.0.3809.132, No Flash version detected
Is this still happening despite clearing your cache?
maxgaming3321
Scratcher
1 post

Account bug report

i found a bug pls fix i update my projeck when it was open and i refresh the page the projeck go it first form not the new one
-gge
Scratcher
1000+ posts

Account bug report

maxgaming3321 wrote:

i found a bug pls fix i update my projeck when it was open and i refresh the page the projeck go it first form not the new one
project saving isn't working at the moment, possibly due to a server error or move, or large amounts of website traffic.

please go here to discuss the issue.
also, please don't necropost. if you want to report a bug, please make a new topic.

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