Why does Scratch occasionally shut down(be unavailable)?

LuckyLucky7

Question in title. Today Scratch displayed a message saying, “Scratch is currently unavailable” and then it changed to, “Scratch is having trouble”. Why does this sometimes happen?

Last edited by LuckyLucky7 (Oct. 12, 2018 22:05:51)

dude341

Happened yesterday too. The “Scratch is unavailable/We're having server issues” is actually a 500 Error (Server Error Mode) and the “Scratch is having trouble” message is a 503 Error (Unexpected Server Maintenance Mode). The only reason I can think is that they're testing something.

-PixelByte-

Maintenance break, I suppose. No idea why they had it, I haven't noticed any changes.

Maybe an ST member can elaborate on this…?

LuckyLucky7

dude341 wrote:
Happened yesterday too. The “Scratch is unavailable/We're having server issues” is actually a 500 Error (Server Error Mode) and the “Scratch is having trouble” message is a 503 Error (Unexpected Server Maintenance Mode). The only reason I can think is that they're testing something.

Maybe they're testing out the errors or they could be working on a new design for the forums.

frances2005

LuckyLucky7 wrote:
Question in title. Today Scratch displayed a message saying, “Scratch is currently unavailable” and then it changed to, “Scratch is having trouble”. Why does this sometimes happen?

Scratch isn't perfect, so sometimes the servers malfunction. They could also be adding updates to the site, and they want to clear the servers while doing so. Often when they're adding major updates, you won't be able to access the site until later. Another possibility is that they test out and/or fix bugs on the site. You won't be able to use the online version during this time, but the offline 1.4 and 2.0 is always available to download.
Hope this helped!

dude341

LuckyLucky7 wrote:
dude341 wrote:
Happened yesterday too. The “Scratch is unavailable/We're having server issues” is actually a 500 Error (Server Error Mode) and the “Scratch is having trouble” message is a 503 Error (Unexpected Server Maintenance Mode). The only reason I can think is that they're testing something.
Maybe they're testing out the errors or they could be working on a new design for the forums.

Perhaps the first one, if it was the second one they would go into Maintenance Mode instead of Server Error Mode or Unexpected Server Maintenance Mode.

frances2005 wrote:
Scratch isn't perfect, so sometimes the servers malfunction.

We know that

frances2005 wrote:
They could also be adding updates to the site, and they want to clear the servers while doing so. Often when they're adding major updates, you won't be able to access the site until late

Again, Maintenance Mode, not this.

frances2005 wrote:
Another possibility is that they test out and/or fix bugs on the site.

They would still use Maintenance Mode, not this.

Last edited by dude341 (Oct. 13, 2018 12:48:58)

miniepicness

They just turn off the website without any real reason shown. Yesterday it was just talking about a "Scratch Day" contest…

dude341

miniepicness wrote:
They just turn off the website without any real reason shown.

Yesterday and the day before was without reason.
According to Paddle2See it was server issues.
I wonder if it will happen again at 10pm today.

Last edited by dude341 (Oct. 13, 2018 17:16:45)

TheRealNetherBefore

dude341 wrote:
miniepicness wrote:
They just turn off the website without any real reason shown.
Yesterday and the day before was without reason.
According to Paddle2See it was server issues.

That's not ‘no reason’ then- the reason is that they were having server problems and therefore were not able to keep the site up.

dude341

TheRealNetherBefore wrote:
dude341 wrote:
miniepicness wrote:
They just turn off the website without any real reason shown.
Yesterday and the day before was without reason.
According to Paddle2See it was server issues.
That's not ‘no reason’ then- the reason is that they were having server problems and therefore were not able to keep the site up.

We're talking about the “twitter” page that shows up…

miniepicness

dude341 wrote:
TheRealNetherBefore wrote:
dude341 wrote:
miniepicness wrote:
They just turn off the website without any real reason shown.
Yesterday and the day before was without reason.
According to Paddle2See it was server issues.
That's not ‘no reason’ then- the reason is that they were having server problems and therefore were not able to keep the site up.
We're talking about the “twitter” page that shows up…

Scratch Day celebrations on December 1 make the site go down.

dude341

miniepicness wrote:
dude341 wrote:
TheRealNetherBefore wrote:
dude341 wrote:
miniepicness wrote:
They just turn off the website without any real reason shown.
Yesterday and the day before was without reason.
According to Paddle2See it was server issues.
That's not ‘no reason’ then- the reason is that they were having server problems and therefore were not able to keep the site up.
We're talking about the “twitter” page that shows up…
Scratch Day celebrations on December 1 make the site go down.

Yeah, it doesn't make sense.

LuckyLucky7

dude341 wrote:
miniepicness wrote:
dude341 wrote:
TheRealNetherBefore wrote:
dude341 wrote:
miniepicness wrote:
They just turn off the website without any real reason shown.
Yesterday and the day before was without reason.
According to Paddle2See it was server issues.
That's not ‘no reason’ then- the reason is that they were having server problems and therefore were not able to keep the site up.
We're talking about the “twitter” page that shows up…
Scratch Day celebrations on December 1 make the site go down.
Yeah, it doesn't make sense.

It probably should say that on the front page instead of shutting down the whole site down just to say that.

Last edited by LuckyLucky7 (Oct. 13, 2018 22:56:51)

dude341

LuckyLucky7 wrote:
dude341 wrote:
miniepicness wrote:
dude341 wrote:
TheRealNetherBefore wrote:
dude341 wrote:
miniepicness wrote:
They just turn off the website without any real reason shown.
Yesterday and the day before was without reason.
According to Paddle2See it was server issues.
That's not ‘no reason’ then- the reason is that they were having server problems and therefore were not able to keep the site up.
We're talking about the “twitter” page that shows up…
Scratch Day celebrations on December 1 make the site go down.
Yeah, it doesn't make sense.
It probably should say that on the front page instead of shutting down the whole site down just to say that.

…
That's not the reason they shut down the site…
That's just what was on their twitter at the time (which shows up as the reason on the maintenance page because usually they will post a reason there)

miniepicness

dude341 wrote:
LuckyLucky7 wrote:
dude341 wrote:
miniepicness wrote:
dude341 wrote:
TheRealNetherBefore wrote:
dude341 wrote:
miniepicness wrote:
They just turn off the website without any real reason shown.
Yesterday and the day before was without reason.
According to Paddle2See it was server issues.
That's not ‘no reason’ then- the reason is that they were having server problems and therefore were not able to keep the site up.
We're talking about the “twitter” page that shows up…
Scratch Day celebrations on December 1 make the site go down.
Yeah, it doesn't make sense.
It probably should say that on the front page instead of shutting down the whole site down just to say that.
…
That's not the reason they shut down the site…
That's just what was on their twitter at the time (which shows up as the reason on the maintenance page because usually they will post a reason there)

Maybe they were too busy thinking about Scratch Day that they just forgot about Scratch being alive and when it crashed they just let it stay off until they remembered.

dude341

miniepicness wrote:
Maybe they were too busy thinking about Scratch Day that they just forgot about Scratch being alive and when it crashed they just let it stay off until they remembered.

LuckyLucky7

dude341 wrote:
miniepicness wrote:
Maybe they were too busy thinking about Scratch Day that they just forgot about Scratch being alive and when it crashed they just let it stay off until they remembered.

Although there is no exact evidence for this being the reason of the shutdown, there is the Twitter post(which is evidence) about Scratch Day, but this can be a theory of why it happened.

Last edited by LuckyLucky7 (Oct. 14, 2018 13:45:37)

dude341

LuckyLucky7 wrote:
dude341 wrote:
miniepicness wrote:
Maybe they were too busy thinking about Scratch Day that they just forgot about Scratch being alive and when it crashed they just let it stay off until they remembered.

Although there is no exact evidence for this being the reason of the shutdown, there is the Twitter post(which is evidence) about Scratch Day, but this can be a theory of why it happened.

…
We literally just said that's not why it shut down…

Why would they shut down the website to tell people about something? Obviously it showed that on the maintenance page because they didn't update their twitter.

Paddle2See even said it was due to network problems.

Minieepicness was joking.

Please make sure you've read the replies before posting, thanks (no offence)

Last edited by dude341 (Oct. 14, 2018 15:24:45)

-Vuton-

(removed - Ninja'd by dude341

)

Last edited by -Vuton- (Oct. 14, 2018 15:27:45)

badatprogrammingibe

Scratch has a weekly one hour maintenance break, it changes time each week.

Discuss Scratch