Discuss Scratch

fmasroor
Scratcher
3 posts

What is the scratch email?

I need it to ask someone to delete an account that was hacked.
MCAnimator3D
Scratcher
500+ posts

What is the scratch email?

Click the “Contact Us” link at the bottom of every page.
fmasroor
Scratcher
3 posts

What is the scratch email?

I know but I can't find the exact address.
mathfreak231
Scratcher
1000+ posts

What is the scratch email?

The “Contact Us” isn't an email, but it works just as well.
Firedrake969
Scratcher
1000+ posts

What is the scratch email?

support@scratch.mit.edu

Off the top of my head
CactusSoda
Scratcher
100+ posts

What is the scratch email?

or if you are appealing from a ban say appeals@scratch.mit.edu
jvvg
Scratcher
1000+ posts

What is the scratch email?

Firedrake969 wrote:

support@scratch.mit.edu

Off the top of my head
Actually, it's help [at] scratch [dot] mit [dot] edu

Last edited by jvvg (Jan. 17, 2014 23:50:27)

cheddargirl
Scratch Team
1000+ posts

What is the scratch email?

fmasroor wrote:

I know but I can't find the exact address.
We don't really have one. We have multiple.

Because we get a bunch of different e-mails about different things (appeals, inappropriate stuff, account deletion requests, problems with projects not loading, etc.), we set up the “Contact Us” link to help us sort out the mails so they can be sent to the correct person(s) in charge of responding that the issue. Sending it to a certain e-mail address e-mail address may not necessary get your issue resolved quicker (in fact, if sent to the wrong e-mail address, it might take longer to resolve since whoever is looking through e-mails on that day will then have to forward it to the correct e-mail, which then sends the e-mail to the bottom of the “to-respond-to” list).

Easiest bet is to use the “Contact Us” link instead of figuring out which e-mail address you should be sending the request to.
turkey3_test
Scratcher
1000+ posts

What is the scratch email?

jvvg wrote:

Firedrake969 wrote:

support@scratch.mit.edu

Off the top of my head
Actually, it's help [at] scratch [dot] mit [dot] edu
I love avoiding spambots, too
Rumanti
Scratcher
1000+ posts

What is the scratch email?

turkey3_test wrote:

jvvg wrote:

Firedrake969 wrote:

support@scratch.mit.edu

Off the top of my head
Actually, it's help [at] scratch [dot] mit [dot] edu
I love avoiding spambots, too
Oh, LOL.

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