Discuss Scratch

spiren
Scratcher
2 posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

Hello,
after installing latest Scratch version and Adobe Air, my Scratch won't start anymore - Error message is for Adobe Air:
The required native extension is missing for this application. Try re-installing or contacting the publisher for assistance.
What to do?
Thanks for any help.
Sylvain PIREN

My browser / operating system: MacOS Macintosh X 10.10, Firefox 42.0, Flash 20.0 (release 0)

Last edited by RjLance (Dec. 10, 2015 15:24:31)

iCowboy
Scratcher
1 post

[LOGGED] Scratch doesn't start on Mac - required extension missing

Hi spiren,

I'm getting the same problem. I've also tried installing Adobe Air and Scratch 2 on a new computer and get the same error.

The computer is running Mac OSX 10.11.2, the Air version is 20.0 and Scratch is 441.2.

Mike.
knowsley-clcs
New Scratcher
1 post

[LOGGED] Scratch doesn't start on Mac - required extension missing

Hi,

Same problem here. Downloaded older versions of Air still no joy though.

Alan
Odysseus13120
New Scratcher
2 posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

Same problem with OSX 10.9.5
ClubLudo
Scratcher
1 post

[LOGGED] Scratch doesn't start on Mac - required extension missing

I have the same problem on OSX 10.11.2. It appears to be a problem with Scratch version 441.2.
FrozenFIsh13
Scratcher
1000+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

This is the offline editor, correct?
Someone else just had a similar problem (by my understanding of yours), and reinstalling the offline editor + reverting to an older air version worked.
It will keep popping up though, which can get annoying.
PatrickPie
Scratcher
2 posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

I got the same issue this afternoon…
Mac OSX 10.11.1, and Scratch is 441.2.

Adobe Air:
The required native extension is missing for this application.

It still doesn't work after re-install….

Last edited by PatrickPie (Dec. 10, 2015 12:01:57)

Randomfox
Scratcher
100+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

My browser / operating system: MacOS Macintosh X 10.6.8, Safari 5.1, Flash 10.3 (release 183)

spiren wrote:

Hello,
after installing latest Scratch version and Adobe Air, my Scratch won't start anymore - Error message is for Adobe Air:
The required native extension is missing for this application. Try re-installing or contacting the publisher for assistance.
What to do?
Thanks for any help.
Sylvain PIREN

My browser / operating system: MacOS Macintosh X 10.10, Firefox 42.0, Flash 20.0 (release 0)
Happens to me as wel!
FrozenFIsh13
Scratcher
1000+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

To all of you:
Are you reinstalling the same Air version over and over again?
PatrickPie
Scratcher
2 posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

I solved this issue temporary, and for your reference below,
1.) Finder ==> Application ==> Utilities ==> Adobe AIR uninstaller, to run this uninstaller.
2.) To run Scratch-441.2.dmg, I suppose it was at your download folder, and to process an uninstallation…
3.) ReStart your mac
4.) to get an older version AIR @ http://download.macromedia.com/air/mac/download/19.0/AdobeAIR.tbz2 this version is 19.0.0.241
5.) to install this version AIR, then to install your scratch-441.2.dmg again.

Sorry for poor English

Last edited by PatrickPie (Dec. 10, 2015 13:40:26)

FrozenFIsh13
Scratcher
1000+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

PatrickPie wrote:

I solved this issue temporary, and for your reference below,
1.) Finder ==> Application ==> Utilities ==> Adobe AIR uninstaller, to run this uninstaller.
2.) To run Scratch-441.2.dmg, I suppose it was at your download fold, and process an uninstallation…
3.) ReStart your mac
4.) to get an older version AIR @ http://download.macromedia.com/air/mac/download/19.0/AdobeAIR.tbz2 this version is 19.0.0.241
5.) to install this version AIR, then to install your scratch-441.2.dmg again.

Sorry for poor English
That's what I was saying lol
you need to install the older version of Air for it to work.
So until the editor stops working unless you update Air, DON'T update Air.

Last edited by FrozenFIsh13 (Dec. 10, 2015 12:40:40)

RjLance
Scratcher
1000+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

Thanks FrozenFIsh13 and PatrickPie for the workaround.

I am going to log an issue for this .
RjLance
Scratcher
1000+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

Able to reproduce with air version 20
DrKat123
Scratcher
1000+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

{well i'm able to buy a MacBook Retina, so i can help with this}
Happening to me
My browser / operating system: MacOS Macintosh X 10.10.0, Chrome 47.0.2526.80, Flash 20.0 (release 0)
{whoa! flash 20! cool!}
fedeonline
Scratcher
1 post

[LOGGED] Scratch doesn't start on Mac - required extension missing

Same problem here.
OSX 10.11.1
Adobe Air 20
FrozenFIsh13
Scratcher
1000+ posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

FrozenFIsh13 wrote:

PatrickPie wrote:

I solved this issue temporary, and for your reference below,
1.) Finder ==> Application ==> Utilities ==> Adobe AIR uninstaller, to run this uninstaller.
2.) To run Scratch-441.2.dmg, I suppose it was at your download fold, and process an uninstallation…
3.) ReStart your mac
4.) to get an older version AIR @ http://download.macromedia.com/air/mac/download/19.0/AdobeAIR.tbz2 this version is 19.0.0.241
5.) to install this version AIR, then to install your scratch-441.2.dmg again.

Sorry for poor English
That's what I was saying lol
you need to install the older version of Air for it to work.
So until the editor stops working unless you update Air, DON'T update Air.
GUYS, a solution has been found.
scotthu
Scratcher
1 post

[LOGGED] Scratch doesn't start on Mac - required extension missing

It works for me after re-install the older version of Adobe AIR….
Carl625
Scratcher
1 post

[LOGGED] Scratch doesn't start on Mac - required extension missing

Thank you all! I had the exact same problem and this works amazingly! You guys are great! Thank You!
spiren
Scratcher
2 posts

[LOGGED] Scratch doesn't start on Mac - required extension missing

Problem has been solvd (cf. https://scratch.mit.edu/scratch2download/)
download newest version of Adobe Air from Adobe Site and install
download latest Scratch version and install
no reboot required

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